What Do Libraries Really Do with Electronic Resources? The Practice in 2003

Shorten, Jay

doi:10.1300/j101v18n35_05

Cited by 5 publications

(2 citation statements)

References 7 publications

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“…He concluded that "academic libraries provide access to electronic resources via the catalogue, although the exact method of doing so in individual libraries may differ." 20 In 2008, Helen Heinrich explored the implications of using an ejournal service, such as Serials Solutions, to provide MARC records for electronic journals and described the process leading to the decision. She emphasized the pitfalls to avoid when using the separate record approach if loading such records, eliminating matching problems and permitting more effective usage measurements.…”

Section: Single or Separate Record Approachmentioning

confidence: 99%

Electronic Journals: Cataloging and Management Practices in Academic Libraries

West¹,

Miller²

2011

Serials Review

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Section: Single or Separate Record Approachmentioning

confidence: 99%

Electronic Journals: Cataloging and Management Practices in Academic Libraries

West¹,

Miller²

2011

Serials Review

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“…A set of guidelines and criteria for selecting the electronic resources is available at [2]. The way, the libraries use the print and electronic resources is discussed by Shorten (2006). The design of a middleware for building adaptive systems, called DISSelectbased Adaptive System (DISSAS), has been described in [3], which can be used to enable adaptation in web-based applications and legacy information systems.…”

Section: Introductionmentioning

confidence: 99%

A Service Profile Based Service Quality Model for an Institutional Electronic Library

Abbas

2011

Communications in Computer and Information Science

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Devising a scheme for evaluating the service quality of an institutional electronic library is a difficult and challenging task. The challenge comes from the fact that the services provided by an institutional electronic library depend upon the contents requested by the users and the contents housed by the library. Different types of users might be interested in different types of contents. In this paper, we propose a technique for evaluating the service quality of an institutional electronic library. Our scheme is based on the service profiles of contents requested by the users at the server side which is hosted at the library. Further, we propose models to analyze the service quality of an electronic library. For analyzing the service quality, we present two analytical models. The first one is based on the number of days by which the item to be served by the library is delayed and the penalty points per day for the duration for which the item is delayed. The second model is based on the credits earned by the library if the item is served in a timely fashion, and the penalties, thereof, if the item is delayed. These models may help in evaluating the service quality of an electronic library and taking the corrective measures to improve it.Index Terms-Service quality, service profile, eLibrary, delay based model, credit based model.

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Electronic Resource Management in Libraries

Jewell¹

2009

Encyclopedia of Library and Information Sciences, Third Edition

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What Do Libraries Really Do with Electronic Resources? The Practice in 2003

Cited by 5 publications

References 7 publications

Electronic Journals: Cataloging and Management Practices in Academic Libraries

Electronic Journals: Cataloging and Management Practices in Academic Libraries

A Service Profile Based Service Quality Model for an Institutional Electronic Library

Electronic Resource Management in Libraries

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