What do introduction sections tell us about the intent of scholarly work: A contribution on contributions

Nicholson, John; LaPlaca, Peter J.; Al-Abdin, Ahmed; Breese, Richard; Khan, Zaheer

doi:10.1016/j.indmarman.2018.02.014

Cited by 68 publications

(132 citation statements)

References 62 publications

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“…This paper connects the concepts of collaborative innovation and sensemaking to reach the research aims. Therefore, this is a multiple-lens contribution (Nicholson et al, 2018). The paper also presents some research questions, the answers to which are based on the preliminary qualitative study.…”

Section: Introductionmentioning

confidence: 99%

Development of intelligent agents through collaborative innovation

Kot

Leszczyński

2019

Engineering Management in Production and Services

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This study focuses on the development of a specific type of Intelligent Agents — Business Virtual Assistants (BVA). The paper aims to identify the scope of collaboration between users and providers in the process of agent development and to define the impact that user interpretations of a BVA agent have on this collaboration. This study conceptualises the collaboration between providers and users in the process of the BVA development. It uses the concept of the collaborative development of innovation and sensemaking. The empirical part presents preliminary exploratory in-depth interviews conducted with CEOs of BVA providers and analyses the use of the scheme offered by Miles and Hubermann (1994). The main results show the scope of the collaboration between BVA users and providers in the process of the BVA development. User engagement is crucial in the development of BVA agents since they are using machine learning algorithms. The user interpretation through sensemaking influences the process as their attitudes guide their behaviour. Apart from that, users have to adjust to this new kind of entity in the market and learn how to use it in line with savoir-vivre rules. This paper suggests the need to develop a new approach to the collaborative development of innovation when Artificial Intelligence is involved.

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Section: Introductionmentioning

confidence: 99%

Development of intelligent agents through collaborative innovation

Kot

Leszczyński

2019

Engineering Management in Production and Services

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“…The combination of a burgeoning and vibrant industry sector, together with an exciting and somewhat unpredictable communications medium is a worthwhile area in which to develop existing knowledge. In doing so however, the author is mindful of the need to ensure that a significant contribution is made (Tracy, 2010) and to clearly demonstrate the nature of this contribution (Nicholson et al, 2018).…”

Section: 5: Expected Contribution To Knowledge and Practicementioning

confidence: 99%

“…Drummond et al, 2018;McGrath & O'Toole, 2017), and also within research associated with the Beeronomics Society, so the sector itself does not give uniqueness in terms of study. Indeed, the whole issue of gap-spotting in developing a contribution to knowledge is contentious, despite empirical evidence that it is commonplace in extant research (Alvesson & Sandberg, 2012;Nicholson et al, 2018).…”

Section: 5: Expected Contribution To Knowledge and Practicementioning

confidence: 99%

“…The second chapter presents an 'interpretative' literature review (Schultze, 2015) based around influential studies and recent articles relating to relationship marketing, servicedominant logic, the co-creation of value, and social media marketing. The approach taken is one of assumption-challenging or problematisation (Nicholson et al, 2018) in order to develop existing theories associated with the research questions and objectives.…”

Section: 7: Structure Of the Thesismentioning

confidence: 99%

“…Finally, in arguing that the contribution is revelatory the author is guided by Nicholson et al (2018), drawing upon a 'problematisation' approach to social media marketing literature, by challenging its value as a conventional marketing tool and questioning the range and scope of the medium in the independent brewery industry. This again is borne out in the findings that these breweries can use social media either organically or mechanically, but that the organic approach changes their role (and relationship) with various 'actors' in the social media engagement process.…”

Section: 21: Nature Of Contributionmentioning

confidence: 99%

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Value impact of social media: a perspective from the independent brewery sector

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First finding-being part of an inclusive community 9.3.2: Second finding-personal social capital overrides traditional user classifications 9.3.3: Third finding-individual personality gives independent breweries an edge 9.3.4: Fourth finding-tension between organic social media and mechanistic business objectives 9.3.5: Fifth finding-social media does not replace traditional marketing ix communication 9.3.6: Direct contribution to practice 9.4: Achieving the Research Aims 9.4.1: Addressing the research questions 9.4.2: Meeting the research objectives 9.4.3: Achieving the research aim 9.4.4: Contemporary dimensions to this research 9.5: Limitations of the Research and Potential for Further Study 9.5.1: Limitations of the research and their implications 9.5.2: Opportunities for further research List of References Appendices Appendix 1: List of independent breweries operating in the UK in 2016 Appendix 2: Business consultancies' social media categorisations Appendix 3: Bloggers' social media categorisations Appendix 4: Example of an interview guide used Appendix 5: Example of one of the interview transcripts (redacted)

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Project‐based work in times of COVID‐19: A dynamic framework for knowledge exchange

Abualqumboz

2021

Knowl Process Manag

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Knowledge exchange is the key to help knowledge‐intensive firms (KIFs) innovate and communicate with their clients. However, during the COVID‐19 pandemic, many assumptions have been challenged, and as a consequence, this study aims to investigate the effect of the pandemic on knowledge exchange processes in KIFs and how firms responded to the pressing challenges that consequently emerged. This study illustrates how KIFs managed to navigate through the pandemic and exchanged knowledge with their clients in a new dynamic landscape despite the challenges that affected their client base and knowledge workers alike. Using multiple data sources, including 27 interviews, observation, informal conversations, and virtual guided tours, the article provides a three‐phase framework with the assistance of a simplified process lens. The framework phases (disharmony, normalisation, and harmony) illustrate how KIFs responded to the challenges, developed capabilities, and provided support.

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What do introduction sections tell us about the intent of scholarly work: A contribution on contributions

Cited by 68 publications

References 62 publications

Development of intelligent agents through collaborative innovation

Development of intelligent agents through collaborative innovation

Value impact of social media: a perspective from the independent brewery sector

Project‐based work in times of COVID‐19: A dynamic framework for knowledge exchange

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