What Designers Talk About When They Talk About Context

Bauer, Jared S.; Newman, Mark; Kientz, Julie A.

doi:10.1080/07370024.2014.896709

Cited by 21 publications

(14 citation statements)

References 32 publications

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“…Bauer et al [93] identified the most common practices used by developers when designing a C-AS, dividing the process into: A) Framing: Designers will articulate and explore a concept of context, which imposes a set of limitations on what exist inside and outside the design space their work inhabits [93]. B) Encoding: In this stage designers will discuss the behaviour of the system and instantiate a vocabulary or codes to express its behaviour.…”

Section: Design Processmentioning

confidence: 99%

Engineering context-aware systems and applications: A survey

Alegre

Augusto

Clark

2016

Journal of Systems and Software

176

137

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Context-awareness is an essential component of systems developed in areas like Intelligent Environments, Pervasive & Ubiquitous Computing and Ambient Intelligence. In these emerging fields, there is a need for computerized systems to have a higher understanding of the situations in which to provide services or functionalities, to adapt accordingly. The literature shows that researchers modify existing engineering methods in order to better fit the needs of context-aware computing. These efforts are typically disconnected from each other and generally focus on solving specific development issues. We encourage the creation of a more holistic and unified engineering process that is tailored for the demands of these systems. For this purpose, we study the state-of-the-art in the development of context-aware systems, focusing on: A) Methodologies for developing context-aware systems, analysing the reasons behind their lack of adoption and features that the community wish they can use; B) Context-aware system engineering challenges and techniques applied during the most common development stages; C) Context-aware systems conceptualization.

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Section: Design Processmentioning

confidence: 99%

Engineering context-aware systems and applications: A survey

Alegre

Augusto

Clark

2016

Journal of Systems and Software

176

137

View full text Add to dashboard Cite

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“…System designers and training developers may be working more, not less, independently of each other (Bauer, Newman, & Kientz, 2014), further exacerbating the automation-by-expertise-bytraining interaction. Unless designers, trainers, regulators, and companies can address this interaction, operators are likely to continue to commit automation-related errors.…”

Section: Training In Sociotechnical System Operationsmentioning

confidence: 99%

The Automation-by-Expertise-by-Training Interaction

Strauch

2016

Hum Factors

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Objective: I introduce the automation-by-expertiseby-training interaction in automated systems and discuss its influence on operator performance.Background: Transportation accidents that, across a 30-year interval demonstrated identical automationrelated operator errors, suggest a need to reexamine traditional views of automation.Method: I review accident investigation reports, regulator studies, and literature on human computer interaction, expertise, and training and discuss how failing to attend to the interaction of automation, expertise level, and training has enabled operators to commit identical automation-related errors.Results: Automated systems continue to provide capabilities exceeding operators' need for effective system operation and provide interfaces that can hinder, rather than enhance, operator automation-related situation awareness. Because of limitations in time and resources, training programs do not provide operators the expertise needed to effectively operate these automated systems, requiring them to obtain the expertise ad hoc during system operations. As a result, many do not acquire necessary automation-related system expertise.Conclusion: Integrating automation with expected operator expertise levels, and within training programs that provide operators the necessary automation expertise, can reduce opportunities for automation-related operator errors.Application: Research to address the automationby-expertise-by-training interaction is needed. However, such research must meet challenges inherent to examining realistic sociotechnical system automation features with representative samples of operators, perhaps by using observational and ethnographic research. Research in this domain should improve the integration of design and training and, it is hoped, enhance operator performance.

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“…These assumptions might be subject to changes in later phases. Often designers have difficulty to produce artefacts that can be used to test the way in which context would impact the user's interaction with the system [18]. Making choices early without testing them results in relying on assumptions.…”

Section: Theoretical Backgroundmentioning

confidence: 99%

“…Bauer et al [18] discuss the way designers view context. In the first phase of designing a context-aware system, designers typically frame the design space to include certain things in the context based on their concept of context [18].…”

Section: Theoretical Backgroundmentioning

confidence: 99%