What Can CHI Do About Dark Patterns?

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“…al. consider effort and labor as a component of dark pattern harms for privacy-erosive outcomes [58,84]. Users in Di-Geronimo et.…”

Section: Potential Harms In Dark Patternsmentioning

confidence: 99%

Redress for Dark Patterns Privacy Harms? A Case Study on Consent Interactions

Gunawan

Santos

Kamara

2022

Proceedings of the 2022 Symposium on Computer Science and Law

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“…However, the initial definition of dark patterns by Brignull (2010) is deficient because it suggests that the subversion of users' intentions is an essential characteristic of dark patterns. Lukoff et al (2021) enhance Birgnull's definition by investigating dark patterns utilized to maximize the time spent on IS. Here, dark patterns such as infinite scrolling, autoplay, and pull-to-refresh are in line with the user's intention but foster technology addiction (Monge Roffarello and De Russis 2022), which represents an impairment of user autonomy (Levy 2006).…”

Section: Evolution and Significance Of Dark Patternsmentioning

confidence: 99%

“…In addition, several studies investigate dark patterns in the context of privacy violations (e.g., Mager and Kranz 2021;Nouwens et al 2020). In recent years, the volume of research into dark patterns has increased steadily, which also illustrates its relevance for the scientific community (Lukoff et al 2021). At the same time, the growing pervasiveness of digital technologies in professional and private environments underscores the need to understand and protect users against the effects of dark patterns (Weinmann et al 2016).…”

Section: Evolution and Significance Of Dark Patternsmentioning

confidence: 99%

Dark Patterns

Kollmer

Eckhardt

2022

Bus Inf Syst Eng

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“…Design practitioners have raised concerns about dark patterns, interfaces that are designed to manipulate a user into behavior that goes against their best interests [43,67]. Brignull's original types of dark patterns focus on financial and privacy harms to the user [16].…”

Section: Background and Motivation 21 Designing To Undermine Sense Of...mentioning

confidence: 99%

How the Design of YouTube Influences User Sense of Agency

Lukoff

Lyngs

Zade

et al. 2021

Proceedings of the 2021 CHI Conference on Human Factors in Computing Systems

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In the attention economy, video apps employ design mechanisms like autoplay that exploit psychological vulnerabilities to maximize watch time. Consequently, many people feel a lack of agency over their app use, which is linked to negative life effects such as loss of sleep. Prior design research has innovated external mechanisms that police multiple apps, such as lockout timers. In this work, we shift the focus to how the internal mechanisms of an app can support user agency, taking the popular YouTube mobile app as a test case. From a survey of 120 U.S. users, we find that autoplay and recommendations primarily undermine sense of agency, while search and playlists support it. From 13 co-design sessions, we find that when users have a specific intention for how they want to use YouTube they prefer interfaces that support greater agency. We discuss implications for how designers can help users reclaim a sense of agency over their media use. CCS CONCEPTS• Human-centered computing → Empirical studies in HCI.

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What Can CHI Do About Dark Patterns?

Cited by 27 publications

References 10 publications

Redress for Dark Patterns Privacy Harms? A Case Study on Consent Interactions

Redress for Dark Patterns Privacy Harms? A Case Study on Consent Interactions

Dark Patterns

How the Design of YouTube Influences User Sense of Agency

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