What about me? The impact of employee change agents’ person-role fit on their job satisfaction during organisational change

Nielsen, Karina; Dawson, Jeremy; Hasson, Henna; Schwarz, Ulrica von Thiele

doi:10.1080/02678373.2020.1730481

Cited by 19 publications

(15 citation statements)

References 33 publications

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“…Training of healthcare managers grounded in the understanding of medical consequences of decision-making and in a systematic scientific-like approach integrated with practice is shown to improve performance (Savage et al , 2018). Large-scale and systematic training in cascade models as the eHealth competence and Enhancing Value programmes of this case is important to build both organisational and individual capacity, a claim supported by several studies (Park and Lee, 2015; Augustsson et al , 2017; Kinnunen et al , 2019; Nielsen et al , 2020).…”

Section: Resultsmentioning

confidence: 90%

That's how it should work: the perceptions of a senior management on the value of decentralisation in a service delivery organisation

Ohrling

Tolf

Solberg-Carlsson

et al. 2021

JHOM

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PurposeDecentralisation in health care has been proposed as a way to make services more responsive to local needs and by that improve patient care. This study analyses how the senior management team conceptualised and implemented a decentralised management model within a large public health care delivery organisation.Design/methodology/approachData from in-depth interviews with a senior management team were used in a directed content analysis. Underlying assumptions and activities in the decentralisation process are presented in the logic model and scrutinised in an a priori logic analysis using relevant scientific literature.FindingsThe study found support in the scientific literature for the underlying assumptions that increased responsibility will empower managers as clinical directors know their local prerequisites best and are able to adapt to patient needs. Top management should function like an air traffic control tower, trust and loyalty improve managerial capacity, increased managerial skills release creativity and engagement and a system perspective will support collaboration and learning.Originality/valueTo the authors’ knowledge this is the first a priori logic analysis of a decentralised management model in a healthcare delivery organisation in primary and community care. It shows that the activities consist with underlying assumptions, supported by evidence, and timely planned give managers decision space and ability to use their delegated authority, not disregarding accountability and fostering necessary organisational and individual capacities to avoid suboptimisation.

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Section: Resultsmentioning

confidence: 90%

That's how it should work: the perceptions of a senior management on the value of decentralisation in a service delivery organisation

Ohrling

Tolf

Solberg-Carlsson

et al. 2021

JHOM

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show abstract

“…Particularly, recent research (Salanova et al, 2020;Boulagouas et al, 2021) has shown the importance of the employees and their psychological factors in the change conduct, for instance, benefits of self-efficacy to work motivation, engagement and job satisfaction. Moreover, Nielsen et al (2020) have served to increase focus on management ingredients (i.e. participation, consultation, involvement, integration, etc.…”

Section: Discussionmentioning

confidence: 99%

Proposal of a temporality perspective for a successful organizational change project

Boulagouas

Chaib

Djebabra

2021

IJWHM

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PurposeImprovements to health and safety at work constantly involve organizational changes (OCs). However, the OC initiatives often fail at achieving their intended goals despite efforts to draw knowledge from various disciplines, such as sociology, psychology and information sciences, to guide the change implementation. This paper proposes a temporality approach to manage the resistance during an OC project based on the capitalization of the actors' behaviors (i.e. alignment/resistance) for successful OC implementation.Design/methodology/approachEmployees in an industrial company (N = 186) undergoing an OC answered a questionnaire survey. The statistical analysis approach was used to measure the influence of the constructs of the proposed temporality capitalization approach on the OC conduct.FindingsResults indicate that the considered constructs have positive and significant correlations with OC development. It has also been found that the employees' alignment is highly correlated with the opportunities they might gain from the OC.Practical implicationsThe proposed temporality capitalization approach shows that providing the employees with clear objectives is not sufficient to support the change, and it is suggested that the change management has to move a step further and seek to target the perspectives of the employees to energize them around the OC and maximize their alignment.Originality/valueIn this paper, change management is approached through the temporality capitalization that confirms the importance of monitoring the change development through the alignment. In other terms, the curve of the adaptation of the change receivers matters and should attract more attention rather than the change implementation speed.

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“…Theoretical framework and literature Person-role conflict and emotional exhaustion From the person-role perspective, resource loss can occur in the process of managing multiple roles at once (da Costa and Donald, 2003;Nielsen et al, 2020;Kahn et al, 1964). The COR theory states that the actual loss of or threat to resources is considered the primary mechanism leading to strain (Hobfoll et al, 2018), and several studies have shown that "emotional exhaustion" is a strain that is most responsive to the stressor (Boles et al, 1997;Karatepe and Aleshinloye, 2009;Wang et al, 2012).…”

Section: Exhausting Job Demand To Satisfymentioning

confidence: 99%

COVID-19 and health-care worker's combating approach: an exhausting job demand to satisfy

Shah

Cheng

2021

IJCMA

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Purpose This study aims to investigate the relationship between person-role conflict, psychological capital and emotional exhaustion. Specifically, the research explores how person-role conflict magnified due to daily contact with COVID-19 carriers leads doctors and nurses to experience emotional exhaustion. Moreover, psychological capital function as an explanatory mechanism between stressor strain relationships has also been tested. Design/methodology/approach The study results are based on three months of lagged data conducted from the sample of 347 frontline physicians and nurses who provide treatment and care to infected people. To test direct, indirect and total effect, the author's used PROCESS Macro. Findings The results suggested that person-role conflict reduces state-like psychological capital and increases emotional exhaustion through reduced psychological capital. Results aligned with the model's expectations in that psychological capital mediated the relationship between person-role conflict and emotional exhaustion, and the mediation was partial. Originality/value This paper is the first one that tested the link between person-role conflict and emotional exhaustion. Moreover, up till now, no study has examined the mediating role of psychological capital in the relationship between person-role conflict and emotional exhaustion. Finally, in the context of the contagion outbreak, this is the preliminary effort that validated the resource loss cycle principle of conservation of resource theory.

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What about me? The impact of employee change agents’ person-role fit on their job satisfaction during organisational change

Abstract: This is a repository copy of What about me? The impact of employee change agents' person-role fit on their job satisfaction during organisational change.

Cited by 19 publications

References 33 publications

That's how it should work: the perceptions of a senior management on the value of decentralisation in a service delivery organisation

That's how it should work: the perceptions of a senior management on the value of decentralisation in a service delivery organisation

Proposal of a temporality perspective for a successful organizational change project

COVID-19 and health-care worker's combating approach: an exhausting job demand to satisfy

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