Website Evaluation: A Usability-Based Perspective

Avouris, Nikolaos; Τσέλιος, Νικόλαος; Fidas, Christos; Papachristos, Eleftherios

doi:10.1007/3-540-38076-0_15

Cited by 23 publications

(14 citation statements)

References 10 publications

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“…Despite this, the debate continues. [3] used eleven experts to assess usability of a university Web portal. Law and Hvannberg [22] reject the 'magic five assumption' and in the context of usability testing, used eleven participants to define 80% of the detectable usability problems.…”

Section: Selection Of Evaluatorsmentioning

confidence: 99%

A comparative study of two usability evaluation methods using a web-based e-learning application

Ssemugabi

Villiers

2007

Proceedings of the 2007 Annual Research Conference of the South African Institute of Computer Scientists and Information Techno

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Usability evaluation of e-learning applications is a maturing area, which addresses interfaces, usability and interaction from human-computer interaction (HCI) and pedagogy and learning from education. The selection of usability evaluation methods (UEMs) to determine usability problems is influenced by time, cost, efficiency, effectiveness, and ease of application. Heuristic evaluation (HE) involves evaluation by experts with expertise in the domain area and/or HCI. This comparative evaluation study investigates the extent to which HE identifies usability problems in a web-based learning application and compares the results with those of survey evaluations among end-users (learners). Severity rating was conducted on a consolidated set of usability problems and further comparison of findings was done on the major and minor problems. The results of HE correspond closely with those of the survey. However the four expert evaluators identified more problems than the 61 learners and identified 91% of the learners' problems, when major problems only were considered. HE by a competent and balanced set of experts showed itself to be an appropriate, efficient and effective UEM for e-learning applications.

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Section: Selection Of Evaluatorsmentioning

confidence: 99%

A comparative study of two usability evaluation methods using a web-based e-learning application

Ssemugabi

Villiers

2007

Proceedings of the 2007 Annual Research Conference of the South African Institute of Computer Scientists and Information Techno

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“…The attributes were based on the answers to an online questionnaire survey. Avouris et al (2003) proposed techniques for usability evaluation of an academic website. They used three different evaluation techniques: Questionnaire-Based Evaluation Studies, Heuristic Evaluation and User Observation.…”

Section: Previous Studies On Evaluation Of Websitesmentioning

confidence: 99%

Art, science/technology and history museums on the web

Fotakis

Economides

2008

IJDCET

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A framework for evaluating museums' websites is presented. This framework is applied to evaluate 210 museums' websites (70 art, 70 science/technology, and 70 history museums) worldwide. The evaluation results show that all three museums' categories present websites that stay at a satisfying, yet not exceptional, level. Science museums' sites lead the list, with art museums' sites following closely and history museums' sites coming in next. Almost all sites outperformed with respect to technical characteristics. However, many sites present inefficiencies regarding Interactivity and Feedback. Finally, suggestions for improvements are made.

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“…Poorly designed websites may frustrate users and result in a high “bounce rate”, or people visiting the entrance page without exploring other pages within the site (Google.com, 2015). On the other hand, a well-designed website with high usability has been found to positively influence visitor retention (revisit rates) and purchasing behavior (Avouris, Tselios, Fidas, & Papachristos, 2003; Flavián et al, 2006; Lee & Kozar, 2012). …”

Section: Introductionmentioning

confidence: 99%

A Literature Review: Website Design and User Engagement

Garett

Chiu

Zhang

et al. 2016

ONLINE J COMMUN MEDI

125

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Proper design has become a critical element needed to engage website and mobile application users. However, little research has been conducted to define the specific elements used in effective website and mobile application design. We attempt to review and consolidate research on effective design and to define a short list of elements frequently used in research. The design elements mentioned most frequently in the reviewed literature were navigation, graphical representation, organization, content utility, purpose, simplicity, and readability. We discuss how previous studies define and evaluate these seven elements. This review and the resulting short list of design elements may be used to help designers and researchers to operationalize best practices for facilitating and predicting user engagement.

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Website Evaluation: A Usability-Based Perspective

Cited by 23 publications

References 10 publications

A comparative study of two usability evaluation methods using a web-based e-learning application

A comparative study of two usability evaluation methods using a web-based e-learning application

Art, science/technology and history museums on the web

A Literature Review: Website Design and User Engagement

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