Web Content Management Systems as a Support Service in Academic Library Websites: An Investigation of the World-class Universities in 2012–2022

He, Xijing; Huo, Yong

doi:10.1016/j.acalib.2023.102716

Cited by 7 publications

(3 citation statements)

References 28 publications

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“…It is natural that people go about their business in the networked society since the Internet has become an essential commodity as nearly 5.5 billion Internet users have been recorded in World Internet User Statistics (2022) as cited in He and Huang (2023). This has obviously increased the use of websites and electronic resources worldwide.…”

Section: Background Of the Studymentioning

confidence: 99%

“…Many studies in the developed world discovered that web authoring tools of academic libraries were not adequate to manage the contents to the satisfaction, however the choice of such tools lies in the hands of the parent institution(Connell, 2013), hence, the continuous evaluation of library websites would help academic institutions to make stern decisions Connell (2013). continues that managing WCMS by libraries requires special expertise and skills for intermittent customization as per demands He and Huang (2023). state that over the past decade the number of libraries adopting WCMS has increased Factor et al (2023).…”

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confidence: 99%

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An empirical introspection of the library website from user perspectives: resource gateways versus Web Content Management Systems (WCMS) in higher educational institutions

Silva,

Ramanan,

Kuruppu

2024

Jnl Univ. Librarians Assoc. Sri Lanka

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Library websites being the virtual or digital facet of any library it is paramount to constantly evaluate and enhance the interface with necessary resources and services. In this regard, this study was carried out to analyze a range of opinions and feedbacks from stakeholders of a university library, which has published the links to subscribed databases, training guides, reference services, and research support services on its website. Due to the restrictions on mobility by economic crisis and Corona pandemic, library users heavily relied on digital interfaces to share and retrieve information. In this regard, a survey was carried out to explore the demand and desire of the library users as whether the library website satisfies them or does it need redesigning. Convenient sampling technique was employed where hundred and fifteen (115) users had responded to semi-structured questionnaires. Data extracted were analyzed using the Pearson Chi-square test, one-way ANOVA, and one sample Wilcoxon sign rank test. Majority (33.3%) of the students of the Faculty of Science were using the library website more frequently than the students of other faculties. Responses showed that the Training Guides (Mean=4.00; SD = ±0.926) and past-paper portals (Mean=3.96; SD = ±0.989) accessed via the library website were useful. The chi-square test revealed a significant relationship of faculties with article requests (p=0.037) and adequacy of website information for academic work (p=0.036). Similarly, the level of students has a significant relationship with Selective Dissemination of Information (p=0.048); usefulness of the training guides (p=0.022); adequate research support (p=0.026); and effective organization of information (p=0.003). Overall responses revealed that the Library website is highly user-friendly (Mean=3.90; SD = ±0.909). One-way ANOVA revealed a significant relationship between the resourcefulness of the website and the respondents’ overall satisfaction with the information received from the library website (p=0.021). These results evinced that the library website must comply with users’ expectations and needs. Students’ opinions and feedback emphasized on the need for updating the website through a benchmark of other library interfaces. FAQ section and Chat bot were a few suggestions made by the users.

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Section: Background Of the Studymentioning

confidence: 99%

mentioning

confidence: 99%

An empirical introspection of the library website from user perspectives: resource gateways versus Web Content Management Systems (WCMS) in higher educational institutions

Silva,

Ramanan,

Kuruppu

2024

Jnl Univ. Librarians Assoc. Sri Lanka

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“…WCMSs are considered the best option for making website content changes easily in a quick and simple manner [7]. Additionally, WCMSs have emerged as pivotal instruments for facilitating the creation, administration, and maintenance of Academic digital content [8]. Selecting an appropriate WCMS requires more than just comprehending the content management requirements of an organization [9].…”

Section: Literature Review 21 the Evolution Of Content Managementmentioning

confidence: 99%

User Experience, Functionality and Aesthetics Evaluation in an Academic Multi-Site Web Ecosystem

Giannakoulopoulos,

Pergantis,

Lamprogeorgos

2024

Future Internet

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The present study focuses on using qualitative and quantitative data to evaluate the functionality, user experience (UX), and aesthetic approach offered by an academic multi-site Web ecosystem consisting of multiple interconnected websites. Large entities in various industry fields often have the need for an elaborate Web presence. In an effort to address the challenges posed by this need specifically in the field of academia, the authors developed, over a period of many years, a multi-site ecosystem within the Ionian University, which focuses on interconnectivity and a collaborative approach to academic content management. This system, known as “Publish@Ionio”, uses a singular content management infrastructure to allow for the creation of content for different websites that share both information and resources while at the same time allowing for individual variations in both functionality and aesthetics. The ecosystem was evaluated through quantitative data from its operation and qualitative feedback from a focus-group interview with experts, including website editors and administrative staff. The collected data were used to assess the strengths and weaknesses of the multi-site approach based on the actions and needs of the individuals in charge of generating content. The study led to conclusions on the advantages that interoperability offers in terms of digital and human resource management, the benefits of a unified aesthetic approach that allows for variability, and the necessity of collaborative content management tools that are tailored to the content’s nature.

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Alkylquinolines and Arylquinolines

Claret

Osborne

1982

Chemistry of Heterocyclic Compounds: A Series of Monographs

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Web Content Management Systems as a Support Service in Academic Library Websites: An Investigation of the World-class Universities in 2012–2022

Cited by 7 publications

References 28 publications

An empirical introspection of the library website from user perspectives: resource gateways versus Web Content Management Systems (WCMS) in higher educational institutions

An empirical introspection of the library website from user perspectives: resource gateways versus Web Content Management Systems (WCMS) in higher educational institutions

User Experience, Functionality and Aesthetics Evaluation in an Academic Multi-Site Web Ecosystem

Alkylquinolines and Arylquinolines

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