Web-based videoconferencing in online teaching during the COVID-19 pandemic: University students’ perspectives

Abstract

Web-based videoconferencing systems have become very popular means of online teaching during the educational shift from face-to-face to online due to the COVID-19 pandemic. Students around the world have been attending online classes through different web-based videoconferencing platforms instead of face-to-face lectures and seminars. The current study aims to investigate University students' intentions to continue use webbased videoconferencing systems for their learning, when social distancing render unnecessary and Universities re-open after the pandemic is over. This study is part of our wider investigation on the impact of the COVID-19 pandemic on students' experiences about different e-learning technologies and related pedagogies. The current study proposes a model based on the Technology Acceptance Model (TAM) and the Expectancy Confirmation Model (ECM) in order to explain and predict continuance intention to use videoconferencing systems in the post-COVID-19 era. Sixty-one students from a School of Education in a UK University completed an online survey. Structural equation modelling was used to analyze the data. The model explains and predicts 53% of the total variance in continuance intention to use videoconferencing systems for learning online in terms of perceived usefulness, social influence, satisfaction and confirmation. Satisfaction and perceived usefulness were found to be the most significant predictors of continuance intention to use. Implications for the use of web-based videoconferencing systems for online teaching and learning in the post-COVID 19 landscape are discussed.

Determinants of University Students’ Intention to Use Video Conferencing Tools during COVID-19 Pandemic: Case of Somalia

“…A study conducted with 66 undergraduate students in the United Kingdom during the COVID-19 pandemic used TAM and expectancy confirmation models with the variables as: social influence, confirmation, perceived usefulness, satisfaction, and continuous intention to use. All five hypotheses of the study were supported [30].…”

Teaching Practice in a Shifting to Post-Covid 19 Era: A Study from Indonesian Higher Institution

“…Besides, there is a tendency for teachers to continue using videoconferencing systems for teaching, such as Zoom, Skype, MS Teams, and WebEx. Teachers who had limited or no prior experience with videoconferencing were strongly encouraged to make use of this technology by way of the proper technological infrastructure and the supporting institutional culture (Nikou, 2021). Furthermore, several studies have been also conducted to support the implementation of online learning in the post-COVID era, with some improvements including the enhancement of supporting facilities such as hardware and software, an internet network, and the development of Learning Management Systems (LMS), virtual classes, and other supporting applications to create a pleasant online learning environment (Betoncu et al, 2021;Huang et al, 2021;Ibrahim & Hidayat-Ur-Rehman, 2021;Korkmaz & Toraman, 2020) Teachers' Acceptance of Technology in COVID-19 Pandemic Technology acceptance is the term which refers to the readiness of an individual to adopt the use of technology to assist the execution of tasks based on the support that it is supposed to give (Teo, 2011).…”

Understanding the Intention to Use LAPOR Application as e-Democracy in Indonesia: An Integrating ECM and UTAUT Perspective

“…ECM is a theoretical model used in the consumer behaviour literature to explain the relationship between constructs, customer satisfaction, post-purchase behaviour, and marketing services (Bhattacherjee et al, 2008). This theoretical model explains sustainable behavioural intentions in the use of information systems built by construction variables, perceived benefits, confirmation, and satisfaction (Nikou, 2021;Oliver, 1980;Zhao & Bacao, 2020). This theoretical model also allows explanations for increasing more effective interventions and better mechanisms for understanding what underlies changes in user behaviour (Jafari et al, 2017).…”

“…ECM is a theoretical model that explains the factors that influence, using a sustainability information system (Jafari et al, 2017;Nikou, 2021). ECM is a better theoretical model for explaining the continued use and modified results of EDT.…”