Wearable Technology in Hospitals: Overcoming Patient Concerns About Privacy

Sergueeva, Ksenia; Shaw, Norman

doi:10.1007/978-3-319-39399-5_42

Cited by 4 publications

(3 citation statements)

References 36 publications

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“…Technology privacy is broadly defined as the extent to which users control, transfer, and exchange their own personal information (Shin, 2010), in addition to having an awareness about the unwelcome disclosure of personal information to unknown or prohibited entities (Sergueeva and Shaw, 2016). In the context of housekeeper wearables, it may be viewed as a privacy risk if employees possess concerns regarding supervisor or co-worker access to their personal information, physiological status, location, or have more general anxieties concerning data security and encryption (Choi et al, 2017).…”

Section: Personal Privacy Concernsmentioning

confidence: 99%

A wearable technology solution and research agenda for housekeeper safety and health

Mejia

Ciarlante

Chheda

2021

IJCHM

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Purpose Adopting an interdisciplinary perspective, the purpose of this paper was to posit an industry-wide technological intervention for hotel housekeeper safety and health through the advancement of wearable technology. Design/methodology/approach Using the task-technology fit (TTF) model and examples of successful safety and health applications of wearable technologies in the health-care and construction management industries, interventions and future research directions are presented to address workplace hazards experienced by hotel housekeepers. Findings The fit between a variety of hotel housekeeper user requirements, task demands and wearable functions are explored with justification for the use of wearable devices to improve safety and health-related outcomes. Research limitations/implications A research agenda is proposed for the adoption and use of wearables in the hospitality industry with the intention to generate meaningful interventions beyond corporate wellness, and the mitigation of employee privacy concerns to enhance wearable adoption. Practical implications Given the importance of consumer safety and health assurance in a post-pandemic business environment, hospitality and tourism organizations should place greater emphasis on protecting front line employees who will be essential in regaining economic viability. Social implications Theoretical and practical foci should move beyond a simplistic view of hospitality and tourism worker safety and health that generally centers on wellness initiatives and other baseline strategies, toward a more holistic view benefitting the hospitality industry. Originality/value Extant concerns about hotel housekeeper safety and health, in addition to new concerns and threats in a post-pandemic work environment, are largely understudied and worthy of investigation.

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Section: Personal Privacy Concernsmentioning

confidence: 99%

A wearable technology solution and research agenda for housekeeper safety and health

Mejia

Ciarlante

Chheda

2021

IJCHM

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“…In other words, effective and well organized management of personal information must be reinforced in order to protect privacy and security of users. Medical and financial information collected from individuals is considered to be more sensitive than information about their demographics and shopping preferences (Sergueeva & Shaw, 2016;Sheehan & Hoy, 2000).…”

Section: Privacy -Personalization Paradoxmentioning

confidence: 99%

U.S. consumers’ intentions to use wearable technology devices in the context of healthcare

Sergueeva¹

2021

Preprint

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As the adoption of wearable technology devices increases, so does the abandonment of these devices. Today, an increasing number of health-conscious consumers use wearable technology devices (WTDs) to self-track their health. Large tech companies are trying to close the gap between consumer wearables and their use in healthcare. This study provides an insight into consumer intentions to use wearable technology in healthcare. A quantitative study was conducted to examine factors that affect behavioural intent to use WTDs. The researcher surveyed 277 participants. The results from statistical analysis of the data gathered through survey methodology showed that the research model’s constructs of performance expectancy, social influence, facilitating conditions, hedonic motivation, habit, and personalization were positively associated with the behavioral intention to use WTDs, while price value, privacy concerns, and health consciousness were not. The research findings contribute to the body of literature about consumer health information technology acceptance. Practitioners will also be able to use the results to increase the use of WTDs among consumers in the context of healthcare. Limitations of the study and recommendations for future research are discussed.

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“…To this end, smart sensors (e.g., Fitbit [22]) monitor users and provide clinicians with the required information about the user. Nevertheless, these technologies may infringe upon the user’s privacy since they might provide their details and activity to third parties, making users reluctant to utilise them [23]. Moreover, there are key strategic problems directly related to the rehabilitation quality, such as the management of resources, knowledge and big data, which are still unresolved.…”

Section: State Of the Artmentioning

confidence: 99%

PHAROS 2.0—A PHysical Assistant RObot System Improved

Martínez-Martín

Costa

Cazorla

2019

Sensors

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There are great physical and cognitive benefits for older adults who are engaged in active aging, a process that should involve daily exercise. In our previous work on the PHysical Assistant RObot System (PHAROS), we developed a system that proposed and monitored physical activities. The system used a social robot to analyse, by means of computer vision, the exercise a person was doing. Then, a recommender system analysed the exercise performed and indicated what exercise to perform next. However, the system needed certain improvements. On the one hand, the vision system captured the movement of the person and indicated whether the exercise had been done correctly or not. On the other hand, the recommender system was based purely on a ranking system that did not take into account temporal evolution and preferences. In this work, we propose an evolution of PHAROS, PHAROS 2.0, incorporating improvements in both of the previously mentioned aspects. In the motion capture aspect, we are now able to indicate the degree of completeness of each exercise, identifying the part that has not been done correctly, and a real-time performance correction. In this way, the recommender system receives a greater amount of information and so can more accurately indicate the exercise to be performed. In terms of the recommender system, an algorithm was developed to weigh the performance, temporal evolution and preferences, providing a more accurate recommendation, as well as expanding the recommendation to a batch of exercises, instead of just one.

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Wearable Technology in Hospitals: Overcoming Patient Concerns About Privacy

Cited by 4 publications

References 36 publications

A wearable technology solution and research agenda for housekeeper safety and health

A wearable technology solution and research agenda for housekeeper safety and health

U.S. consumers’ intentions to use wearable technology devices in the context of healthcare

PHAROS 2.0—A PHysical Assistant RObot System Improved

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