Abstract:While the Agile-Scrum (scrum) framework has specific guidelines, these guidelines are often adapted by practitioners. This research aims to understand how scrum changes in practice and how these changes impact various aspects of project success. Through interviews with representatives from 11 organizations who use scrum for software development, we found variability in the application of the guidelines, namely, that only a small number of guidelines are systematically followed, and that some guidelines are rar… Show more
“…During the pandemic, such tools have become a requisite for coordination and act as enablers for change in agile work practices and distributed work. This is in line with previous research that agile methods need to be adapted when the context in which the method is applied changes [12,13]. For example, stand-up meetings have been extended to include a focus on members' well-being [14] in the work-from-home context.…”
Today, many large-scale software projects have members working from home, which has changed the way teams coordinate work. To better understand coordination in this setting, we conducted a case study through which we examined two teams in a large-scale agile project by observing meetings and conducting 17 interviews. Through the lens of Relational Coordination Theory (RCT), we analyzed the use of the goal-setting framework Objectives and Key Results (OKRs) and the collaboration tool Slack. Slack was used for frequent, timely, and problem-solving communication and, and its use decreased the number of planned meetings. However, discussions often started on Slack and continued in virtual ad-hoc meetings. The use of OKRs facilitated knowledge sharing, helped the teams align their goals, and provided inter-team insights. The main implication of our research is that projects using OKRs need to support project members, especially in formulating the key results that align and motivate the teams to work toward the same mission.
“…During the pandemic, such tools have become a requisite for coordination and act as enablers for change in agile work practices and distributed work. This is in line with previous research that agile methods need to be adapted when the context in which the method is applied changes [12,13]. For example, stand-up meetings have been extended to include a focus on members' well-being [14] in the work-from-home context.…”
Today, many large-scale software projects have members working from home, which has changed the way teams coordinate work. To better understand coordination in this setting, we conducted a case study through which we examined two teams in a large-scale agile project by observing meetings and conducting 17 interviews. Through the lens of Relational Coordination Theory (RCT), we analyzed the use of the goal-setting framework Objectives and Key Results (OKRs) and the collaboration tool Slack. Slack was used for frequent, timely, and problem-solving communication and, and its use decreased the number of planned meetings. However, discussions often started on Slack and continued in virtual ad-hoc meetings. The use of OKRs facilitated knowledge sharing, helped the teams align their goals, and provided inter-team insights. The main implication of our research is that projects using OKRs need to support project members, especially in formulating the key results that align and motivate the teams to work toward the same mission.
“…During the pandemic, such tools have become a requisite for coordination and act as enablers for change in agile work practices and distributed work. This is in line with previous research that agile methods need to be adapted when the context in which the method is applied changes [12,13]. For example, stand-up meetings have been extended to include a focus on members' well-being [14] in the work-from-home context.…”
Today, many large-scale software projects have members working from home, which has changed the way teams coordinate work. To better understand coordination in this setting, we conducted a case study through which we examined two teams in a large-scale agile project by observing meetings and conducting 17 interviews. Through the lens of Relational Coordination Theory (RCT), we analyzed the use of the goal-setting framework Objectives and Key Results (OKRs) and the collaboration tool Slack. Slack was used for frequent, timely, and problem-solving communication and, and its use decreased the number of planned meetings. However, discussions often started on Slack and continued in virtual ad-hoc meetings. The use of OKRs facilitated knowledge sharing, helped the teams align their goals, and provided inter-team insights. The main implication of our research is that projects using OKRs need to support project members, especially in formulating the key results that align and motivate the teams to work toward the same mission.
“…In practice, Scrum is a structured accountability process that helps team members efficiently and successfully meet their sprint goals. While Scrum might seem prescriptive, several studies suggest that organizations lean into the inherent flexibility of the process in order to establish a particular process that is effective for their needs (Eloranta et al, 2016; Friess, 2018; Hassani-Alaoui et al, 2020). Organizations adopt Scrum because Scrum-enabled teams have been found to better meet the product needs and time demands of their clients (Schwaber & Sutherland, 2017).…”
Scrum is an increasingly important project management framework that has had limited study in technical communication (TC) and TC classrooms. While research has found student collaborations to be both frustrating and challenging, it has found Scrum to be a scaffolding framework that can improve student interactions and outcomes. Therefore, to determine whether Scrum affects the peer assessments of collaborative teams as well as project grades, this quasi-experimental classroom study compares the midproject and postproject peer assessments and grades of advanced TC students who used Scrum as a framework for collaboration against those students who did not use Scrum in their collaborations. The study found that students who used Scrum rated their team members significantly higher on some peer assessment measures and earned significantly higher grades than did those students who did not use Scrum. Additionally, students in the Scrum protocol reported satisfaction with their group experience broadly but did not report satisfaction with Scrum itself.
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