“…They can include; carer, family, friend, community members (Bowen et al, 2011;Ledgerd et al, 2016;Liken, 2001;Toot, Hoe, et al, 2013), general practitioner (Bruce, 2002), medical services, law enforcement agencies (Galvin et al, 2010;Ledgerd et al, 2016;Toot, Hoe, et al, 2013), specialist crisis intervention teams, and support workers for people with dementia or unpaid/paid carers (Bruce, 2002;Johnson et al, 2013;Ledgerd et al, 2016;Meiland et al, 2014;Toot, Hoe, et al, 2013). The factors that influence decision making and action include the availability of; hospital, respite, specialist and community services (Donnelly, 2017;Ledgerd et al, 2016;Toot, Hoe, et al, 2013), equipment and technology (Ledgerd et al, 2016;Toot, Hoe, et al, 2013), flexible and easily accessible services (Ledgerd et al, 2016;Toot, Hoe, et al, 2013), carer support services (Ledgerd et al, 2016;Toot, Hoe, et al, 2013) and carer knowledge and skill (Bruce, 2002;Sadak et al, 2017).…”