PurposeResearch in library and information science today generally lacks an intelligible vision for the future of the public library. Because technology has predominantly contributed to this deficiency, this paper attempts to recommend a rational approach to technological change which would benefit the public library.Design/methodology/approachUsing the peer‐to‐peer (P2P) file sharing trend to highlight the impact of technology, this article expounds on the idea that technological advances should be managed in a way which underscores the opportunities for the library's progression. At the same time, this paper points out the imperative that libraries adhere to principles, such as: print collections, free access, and the library as a place, which have served as a foundation for the public library since its inception.FindingsTechnological agents of change (such as P2P) have had, and will continue to have, profound effects on the perception of the public library; as well as its subsequent business practices. Building upon the previously established foundation of past ages will go far in providing a solid groundwork upon which future growth depends; yet is not beyond the astute utilization of technology in order to attain it.Originality/valueThe deep‐rooted ideals of fair use and the public domain are currently under attack and the public library all too often overlooks the efficacy of public involvement. Reach out to your patrons regarding important issues and they will respond in kind.