2022
DOI: 10.1007/978-981-19-2104-9_18
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Warranty Chain Management System

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“…The legislation of the European Union regulates the liabilities and rights of parties in warranty contracts, whereby the retailer bears the statutory liability to manage the consumer's claim while the warranty contract is valid. In today's conditions where environmental protection and sustainable consumption attract increasing attention, the establishment of a sustainable system of consumer warranties is becoming more important and it seeks to establish warranty chain management to better manage the entire process from sales and repairs to recycling and disposal of products (Liao, 2022). With emerging products hitting the market and growing in volume, as well as the rise of environmental awareness, it is expected that the lifespan of durables will be extended, which will increase the size of the warranty market.…”
Section: Introductionmentioning
confidence: 99%
“…The legislation of the European Union regulates the liabilities and rights of parties in warranty contracts, whereby the retailer bears the statutory liability to manage the consumer's claim while the warranty contract is valid. In today's conditions where environmental protection and sustainable consumption attract increasing attention, the establishment of a sustainable system of consumer warranties is becoming more important and it seeks to establish warranty chain management to better manage the entire process from sales and repairs to recycling and disposal of products (Liao, 2022). With emerging products hitting the market and growing in volume, as well as the rise of environmental awareness, it is expected that the lifespan of durables will be extended, which will increase the size of the warranty market.…”
Section: Introductionmentioning
confidence: 99%