Walking on a Tightrope: Challenges and Opportunities for Civil Society Organizations Working with Refugees and Migrants in Turkey

Abstract

This qualitative study sheds light onto the working structures, make-up, and strengths and weaknesses of civil society organizations working with Syrian refugees in Turkey. The research includes 22 interviews with a variety of national and international civil society organizations (CSOs) and aims to reveal strategies they employ to communicate with and advocate on behalf of refugees. The strategies utilized by international and domestic organizations are compared and their relationships elaborated within the specific sociocultural and political context of Turkey. Results reveal that Syrian refugee advocacy in Turkey can be defined as a balancing act, where civil society organizations need to establish and nurture positive government relations, while engaging closely with their beneficiary communities and each other due to their mutually dependent funding and implementation arrangements, as well as work closely with the media to ensure effective advocacy.

The relationship between humanitarian NGO communication and user engagement on Twitter

“…The NGO messages examined here were less likely to discuss administrative aspects and least likely to incorporate the diversity frame in their online communication. This might be related to the fact that there are fewer examples of integration and cultural contributions of refugees compared with the vast number of challenges they face en route or as outsiders in their new countries of residence (Özdora-Akşak and Dimitrova, 2021).…”