2008
DOI: 10.1111/j.1467-7660.2008.00470.x
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Waiting for Miracles: The Commercialization of Urban Water Services in Zambia

Abstract: This article focuses on the commercialization of urban water services in Zambia. It aims to demonstrate the tension between cost recovery and service extension when water sector reforms combine investment cuts with price increases. It is argued that in low-income economies where infrastructure limitations are serious and poverty is widespread, heavy reliance on 'tariff rationalization' with low levels of investment can lead to reduced access to water and render water charges unaffordable. Reforms to public ser… Show more

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Cited by 47 publications
(44 citation statements)
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“…The technical reports considered (Ballance & Trémolet, 2005;Banerjee et al, 2008) find some correlation between financial and technical performances, and between cost recovery and access, but the evidence provided seems inconclusive. Finally, the qualitative studies reviewed (Bakker et al, 2008;Bayliss, 2011;Dagdeviren, 2008;Herrera, 2014;Jaglin, 2002) highlight the challenges that can prevent cost recovery and its translation into access, and also focus on the incentives for the actors.…”
Section: Literature Review and Hypothesis For-mulation (A) Literaturementioning
confidence: 99%
See 1 more Smart Citation
“…The technical reports considered (Ballance & Trémolet, 2005;Banerjee et al, 2008) find some correlation between financial and technical performances, and between cost recovery and access, but the evidence provided seems inconclusive. Finally, the qualitative studies reviewed (Bakker et al, 2008;Bayliss, 2011;Dagdeviren, 2008;Herrera, 2014;Jaglin, 2002) highlight the challenges that can prevent cost recovery and its translation into access, and also focus on the incentives for the actors.…”
Section: Literature Review and Hypothesis For-mulation (A) Literaturementioning
confidence: 99%
“…The author identifies the distribution of costs on users as a possible, but still controversial way to reconcile the conflict. Dagdeviren (2008) focuses on the commercialization of urban water services in Zambia demonstrating the tension between cost recovery and service extension when water sector reforms combine a low level of public investment with price increases. The author concludes that in Zambia, as in other low-income economies, the aspirations for cost recovery in water supply services can be a means to increase the proportion of the population with access to safe water, but with an inappropriate policy mix, this policy can also lead to the opposite result of declining access rates.…”
Section: Literature Review and Hypothesis For-mulation (A) Literaturementioning
confidence: 99%
“…Protestors also boycotted payment in Pretoria while in Durban, large crowds rallied in the water utility offi ces, holding 10-rand notes to symbolise the maximum amount they could afford to pay per month (Bakker 2010 ;Morgan 2011 ). In Lusaka, Zambia, price increases that doubled tariffs for middle-class users and more than quadrupled tariffs for low-income users became politically untenable when people protested, and the tariffs were soon reduced signifi cantly (Dagdeviren 2008 ).…”
Section: Challenges Of Managing Water Using Free-market Approachesmentioning
confidence: 99%
“…Urban water supply in Zambia falls under a series of management contracts held between local authorities and commercial companies (Dagdeviren, 2008), these having evolved as a result of the neoliberal reform that swept through developing nations in the 1990s as privatisation was seen as the solution for addressing the world's water problems (Rivera, 1996;Parker, Kirkpatrick, 2005;Hall, Lobina, 2006;Tecco, 2008;Bakker, 2010). For Zambia, commercialisation was used as a surrogate for privatisation, a common theme throughout developing nations, as multinational companies could not guarantee a return on investment (Dagdeviren, 2008). The Kafubu Water and Sewage Company (KWSC) assumed the responsibility for water supply in Ndola in 2000 as a direct result (Dagdeviren, Robertson, 2008).…”
Section: Introductionmentioning
confidence: 99%