Voicing the organization on social media: towards a nuanced understanding of coworker voice and sources of control
Rickard Andersson,
Mats Heide,
Charlotte Simonsson
Abstract:PurposeThis article aims to (1) increase the knowledge of how coworkers experience voicing the organization on external social media and (2) deepen and nuance the knowledge of the sources of voice control involved in such communication processes. The study helps understand coworker voicing on social media as situated identity expressions through which coworkers negotiate and contest the organizational identity, thereby co-constituting a polyphonic organization.Design/methodology/approachThe study draws upon a … Show more
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