“…While visitors can hypothetically be a negative, neutral, or positive influence on zoo animals (Hosey, 2000), the most common behavioural changes reported are generally interpreted as negative in terms of animal welfare. These include decreased social behaviour (Chamove et al, 1988, Glatston et al, 1984, Mallapur et al, 2005, Wood, 1998, increased abnormal behaviour (Blaney and Wells, 2004, Chamove et al, 1988, Mallapur and Chellam, 2002, Mallapur et al, 2005, Skyner et al, 2004, Wells, 2005 and increased aggression (Blaney and Wells, 2004, Chamove et al,1 988, Glatston et al, 1984, Kuhar, 2008, Mitchell et al, 1991, Wells, 2005. More recently, physiological changes indicative of decreased welfare have been reported in relationship to visitor-related variables in spider monkeys (Ateles geoffroyii rufiventris; Davis et al, 2005) and black rhinoceros (Dicornis bicornis; Carlstead and Brown, 2005).…”