2021
DOI: 10.1007/978-3-030-68086-2_18
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Virtual Reality and Artificial Intelligence: Co-creation Process Between Consumers and Firms in an Area of Smart Cities

Abstract: The aim of this study is twofold: provide an overview of the virtual reality and artificial intelligence conceptualization and applications and propose a framework of consumer -firm experience process in the context of smart cities. The framework will give a novel perspective on the topic and provide theoretical and contributions.

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Cited by 1 publication
(2 citation statements)
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“…In particular, consistent with prior literature (e.g. Correia Loureiro et al, 2021;Ciampi et al, 2021;Turzo et al, 2022), we cleaned the initial list by reading each of the 61 research items. We excluded the papers that only mentioned keywords included in our analysis but were non-consistent with the topic of the gender gap in the Fintech industry.…”
Section: Methodsmentioning
confidence: 94%
See 1 more Smart Citation
“…In particular, consistent with prior literature (e.g. Correia Loureiro et al, 2021;Ciampi et al, 2021;Turzo et al, 2022), we cleaned the initial list by reading each of the 61 research items. We excluded the papers that only mentioned keywords included in our analysis but were non-consistent with the topic of the gender gap in the Fintech industry.…”
Section: Methodsmentioning
confidence: 94%
“…Moreover, despite the impact of artificial intelligence on knowledge exchange is acknowledged, extant research does not analyze sufficiently how knowledge co-creation is actively redefined through the implementation of digital technologies based on AI in smart cities (Ferreira et al, 2021) and how this redefinition can encourage the development of innovation (Van Der Graaf and Veeckman, 2021).…”
Section: Smart Education In Smart Cities As Service Ecosystemsmentioning
confidence: 99%