Virtual perceived emotional intelligence: How high brand loyalty video game players evaluate their own video game play experiences to repair or regulate emotions

Palomba, Anthony

doi:10.1016/j.chb.2018.03.024

Cited by 10 publications

(5 citation statements)

References 32 publications

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“…They need to redesign their risk and financial models along with the supply chain diagram. Firms need to maintain transparent communication from planning to execution of business activities to ensure continuity and efficiency (Palomba, 2018). In this unprecedented time, relationships with contracted parties also play a critical role along with their adequate engagement.…”

Section: Resultsmentioning

confidence: 99%

“…The way in which business executives think and act becomes essential to address critical issues and guide the precise knowledge towards stakeholders (Lam et al , 2018). The emotional intelligence is required from leaders to facilitate the balance between preparing their staff and organization for worse, but still sustaining high morale is very critical (Fessell and Cherniss, 2020; Palomba, 2018). Given the complexity and gravity of the uncertainty, business executives need new ways of ensuring business continuity.…”

Section: Introductionmentioning

confidence: 99%

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Managing digital knowledge for ensuring business efficiency and continuity

Gupta

Tuunanen

Kar

et al. 2022

JKM

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Purpose Today many firms are pushed towards digitalization to ensure business continuity and their survival due to COVID-19. Therefore, this study aims to investigate the emerging knowledge management models in the era of digitalization and disruption. Design/methodology/approach The authors have adopted a semi-structured approach composed of qualitative data collection from 37 business executives from India representing different industry sectors. The authors adopted a three-layer coding process (axial, open and selective) to develop a framework grounded in organizational information processing theory. Findings Scanning the business environment leads to understand the status of current and potential business through intelligence of information, whereas better planning and execution can be achieved through employing and using the information intelligently that fits to the overall and strategic objective of the business. Overall, the business continuity can be obtained by information prosperity across the business by engaging diverse stakeholders. According to the findings, these aspects lead to the effective implementation of digital knowledge to ensure business continuity in uncertain business environment. Practical implications The study offers the insights for managing and executing the knowledge in digital platforms, where they can think of developing a system architecture on the basis of degree of uncertainty and information processing requirements for combining the knowledge. Originality/value The present study is unique, where it offers the meaningful visions to the designers and users of virtual knowledge management systems.

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Section: Resultsmentioning

confidence: 99%

Section: Introductionmentioning

confidence: 99%

Managing digital knowledge for ensuring business efficiency and continuity

Gupta

Tuunanen

Kar

et al. 2022

JKM

View full text Add to dashboard Cite

show abstract

“…Thanks to these successes, CDPR became an essential brand for players, one that becomes associated positively with memories and histories experienced in previous gamesand shaping their future shopping habits (e.g., Palomba, 2018, Zackariasson & Dymek, 2016. Gamers tend to buy games because of the brand, as they assume it shows qualities they value (Lin, 2010;Zackariasson & Dymek, 2016).…”

Section: Introductionmentioning

confidence: 99%

Section: Introductionmentioning

confidence: 99%

Broken Promises Marketing. Relations, Communication Strategies, and Ethics of Video Game Journalists and Developers: The Case of Cyberpunk 2077

Siuda,

Reguła,

Majewski

et al. 2023

Games and Culture

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Cyberpunk 2077 's negative reception stood in striking contrast to the pre-release hype around the video game built by the producer's marketing campaign and the gaming press. This study examines a selection of gaming websites, to consider their pre-release Cyberpunk 2077 coverage and the discrepancies between these early reports and the released game. Using inductive conventional content analysis, framed as thematic analysis, 148 press articles were investigated divided into nine subcategories, and three categories. These articles told an almost exclusively positive narrative, promising great performance and features. The uncritical reception of publisher information by journalists allows the authors to propose the notion of “broken promises marketing”. The article contextualizes this term in the gaming ecosystem, arguing that over-optimistic marketing is amplified through features of the online press ecology. Finally, the results are considered from a business ethics perspective, with a set of communications recommendations for both journalists and game publishers.

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“…Additionally, the structural equation model demonstrated that personalities and lifestyles were key variables in predict movie platform frequency consumption. Past studies have also examined how brand loyalty (Palomba, 2016(Palomba, , 2020b, active emotions management (Palomba, 2018) and time of year (Palomba, 2019) can influence and explain variation in media consumption habits. Therefore, there is evidence that indirectly related media consumption variables can capture unexplained variance potentially left over from directly related media consumption variables.…”

Section: Introductionmentioning

confidence: 99%

How consumers' personalities, lifestyles and demographics predict SVOD genre and SVOD platform consumption

Palomba

2021

JCMARS

Self Cite

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PurposeStreaming video on demand (SVOD) services are comprised of digital media content creation and content distribution that provide a vast array of genre content playable on an assortment of different technology platforms. Additionally, these digital services are equipped to collect data and information on consumers. However, these services do not capture extensive consumer demographics, lifestyles or personalities information.Design/methodology/approachTo resolve this discrepancy, collecting external information such as complete demographics, personalities and lifestyles of consumers can be useful in advancing SVOD consumer behavior knowledge. This study examined how consumer demographics, lifestyles and personalities may predict SVOD genre consumption and SVOD platform consumption. A survey was executed and disseminated to collect consumer information across these dimensions. Multiple linear regressions and a structural equation model were formed to explicate variance.FindingsConsumer demographics, lifestyles and personalities’ information do predict SVOD genre consumption and SVOD platform consumption.Originality/valueMedia selection and trait theory have not been applied to understanding unexplained variance behind consumer media consumption, and are often used to predict media consumption variance among consumers. These findings illustrate that, while digital consumer touchpoints are necessary to collect and analyze, marketers should not lose sight of easily-obtainable consumer data, much of which dictates consumption choices.

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Virtual perceived emotional intelligence: How high brand loyalty video game players evaluate their own video game play experiences to repair or regulate emotions

Cited by 10 publications

References 32 publications

Managing digital knowledge for ensuring business efficiency and continuity

Managing digital knowledge for ensuring business efficiency and continuity

Broken Promises Marketing. Relations, Communication Strategies, and Ethics of Video Game Journalists and Developers: The Case of Cyberpunk 2077

How consumers' personalities, lifestyles and demographics predict SVOD genre and SVOD platform consumption

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