Violence and burnout in health care emergency workers in Santiago, Chile: A survey-based cross-sectional study

Jiménez, Rosa; Bachelet, Vivienne C.; Gomolán, Patricio; Lefio, Luis; Goyenechea, Matías

doi:10.1016/j.ienj.2019.100792

Cited by 17 publications

(21 citation statements)

References 45 publications

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“…Alongside military health care workers, public health service workers, and state, local, and volunteers, FAVs therefore play an important role in protecting citizens in the aftermath of disasters, being not spared by a wide range of mental health consequences such as post-traumatic stress disorders (PTSD), depression, anxiety, acute stress, and particularly BOS 22) . Indeed, FAVs are not spared by the rising threat of workplace violence, a significant effector eliciting job burnout [23][24][25][26][27][28][29] . Among FAVs, ambulance workers are particularly exposed to verbal/psychological violence during their duties, and this risk factor has been associated with high level of burnout 30,31) , with a resulting increased risk for critical incidents [32][33] .…”

Section: Introductionmentioning

confidence: 99%

Prevalence of burnout syndrome among Italian volunteers of the Red Cross: a cross-sectional study

et al. 2021

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Burnout syndrome (BOS) is a work-related constellation of symptoms characterized by emotional exhaustion, depersonalization, and personal accomplishment. A cross-sectional survey was performed to study the prevalence of BOS among a randomly selected sample of 280 Italian Red Cross volunteers. A socio-demographic questionnaire and the Maslach Burnout Inventory (MBI)-HSS were used to collect data. 241 volunteers participated (response rate: 86.1%). A significant proportion of the workers had BOS subscale scores in the highest tertile: emotional exhaustion 8.0%, depersonalization 35.9% and perceived lack of accomplishment 23.5%, respectively. Volunteers in emergency care reported higher levels of emotional exhaustion ( p =0.004) and depersonalization ( p =0.001), and lower level of personal accomplishment ( p =0.042) than volunteers engaged in non-healthcare social and administrative duties. These findings support the opportunity of a set of administrative, organizational and individual preventive interventions for emergency volunteers’ mental health.

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Section: Introductionmentioning

confidence: 99%

Prevalence of burnout syndrome among Italian volunteers of the Red Cross: a cross-sectional study

et al. 2021

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“…This was conceived as the polar inverse of burnout, which depicts a condition of exhaustion (Schaufeli et al, 2008). Recent research suggests, however, that WE is neither the polar inverse of burnout, nor is it fully independent of burnout (Jiménez et al, 2019;Schaufeli & de Witte, 2017). In other words, work engagement has lately been recognized as having a negative link with burnout, but it also has its own set of characteristics (Jiménez et al, 2020;Gadi & Kee, 2020b;Albadayneh & Alrawashdeh, 2017).…”

Section: Mediating Role Of Work Engagement (We)mentioning

confidence: 99%

Intention to Quit of Proactive Health Workers: The Intervening Role of Employee Engagement and the Moderated Mediating Effect of Job Autonomy

Gadi¹,

Gontur

Bagobiri³

2022

IJBME

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As a necessary condition for the sustainability and success of teaching hospitals, maintaining proactive health personnel with the ability to be high performers is acknowledged. A few studies have logically clarified and empirically simplified the relationship between proactive employees and intention to quit, which signifies an engaged, proactive tendency to establish actual turnover behavior. However, this study target to resolve these research gaps. This paper predicted that the correlation between proactive health workers and intention to quit was likely mediated by employee engagement and job autonomy as a center point mechanism of motivation. Job autonomy (JA) as a significant framework is expected to buffer the link between proactive health employee and employee engagement. The present article developed a moderated mediated model that incorporates these variables. This study was consistent with previous studies carried out on health workers in Nigerian teaching hospitals. The results of this research help to expose the attrition intentions displayed by conscientious health workers.

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“…Se describen, además, problemas de estrés, fatiga y burnout. La falta de control de enfermería sobre los recursos necesarios para realizar un cuidado eficiente y el gran flujo de trabajo califican al entorno de trabajo de la profesión como extremadamente estresante 4,[6][7][8]11,14,22 .…”

Section: B) Sobrecarga Laboralunclassified

“…De acuerdo a Moss et al 6 , los profesionales sanitarios tienen cinco veces más posibilidades de sufrir violencia laboral que otras profesiones. Al respecto, en Chile los entornos laborales sanitarios demandantes provocan desgaste del personal sanitario, lo que se ha asociado a variados niveles de violencia, aunque falta más evidencia al respecto 7 . Las enfermeras y estudiantes de enfermería están más expuestas a maltrato psicológico que otras profesiones, lo que se ha descrito como fenómeno en distintos servicios clínicos [8][9][10][11][12] y afectan con mayor frecuencia a recién egresadas o profesionales menos experimentados 13 .…”

Section: Introductionunclassified

Experiencia de violencia laboral en profesionales de enfermería de un hospital público

2021

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Introducción: La violencia laboral en el entorno clínico es un tema emergente y de gran relevancia para los profesionales de enfermería, ya que afecta la eficiencia de los cuidados, y daña la salud de los profesionales que la sufren. A nivel global se ha evidenciado mayor violencia en entornos feminizados. Objetivo: Comprender la experiencia de violencia laboral entre profesionales de enfermería hospitalarios durante el año 2017 en la ciudad de Valdivia, Chile. Método: La investigación se aborda desde el paradigma interpretativo, metodología cualitativa y análisis de contenido de acuerdo a lo propuesto por Bardin. La muestra fue intencionada y se realizó entrevista en profundidad a diez profesionales de enfermería que habían experimentado violencia laboral y consintieron su participación. Se aplicaron preguntas orientadoras para conocer barreras y facilitadores de violencia. Resultados: Emergen cuatro categorías: A) Percepción de clima organizacional asociado a estilos de liderazgo; B) Barreras contextuales y actitudinales asociadas a la aparición de conductas violentas (con las subcategorías: falta de colaboración, sobrecarga laboral, falta de procesos y pautas preventivas para la resolución de conflictos); C) Formas de violencia y acoso (con las subcategorías: difundir rumores laborales, persecución, retener información crucial y desautorización); y D) Fatiga de compasión. Se relaciona el fenómeno al modelo biomédico. Conclusiones: El problema de violencia subyace a determinantes contextuales organizacionales que no dependen exclusivamente de los profesionales de enfermería, por lo que es urgente identificarlas, afrontarlas y prevenirlas.

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Violence and burnout in health care emergency workers in Santiago, Chile: A survey-based cross-sectional study

Cited by 17 publications

References 45 publications

Prevalence of burnout syndrome among Italian volunteers of the Red Cross: a cross-sectional study

Prevalence of burnout syndrome among Italian volunteers of the Red Cross: a cross-sectional study

Intention to Quit of Proactive Health Workers: The Intervening Role of Employee Engagement and the Moderated Mediating Effect of Job Autonomy

Experiencia de violencia laboral en profesionales de enfermería de un hospital público

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