Violence Against Nurses in Emergency Departments in Jordan

Darawad, Muhammad W.; Al‐Hussami, Mahmoud; Saleh, Ali; Mustafa, Waddah Mohammad; Odeh, Haifa

doi:10.1177/2165079914565348

Cited by 52 publications

(86 citation statements)

References 14 publications

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“…There was broad geographical variation in the primary studies: 13 were conducted in Australia, three were from the USA, three from the UK, and a study each from Canada, Cyprus, Italy, Jordan, Lebanon, Morocco, Nigeria, Palestine, Singapore, and Taiwan . Twenty‐seven (93%) studies scored 50–100% in the mixed methods appraisal tool indicating moderate to high quality.…”

Section: Resultsmentioning

confidence: 99%

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Review article: Identifying occupational violence patient risk factors and risk assessment tools in the emergency department: A scoping review

Cabilan

Johnston

2019

Emerg Medicine Australasia

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Occupational violence (OV) is a daily risk for ED staff. It contributes to staff stress, sick leave, turn‐over and burn‐out, and limits the capacity of staff to provide unimpeded quality care to patients and their families. Many factors contribute to incidents of OV; however, early detection of such risk factors could pre‐empt incidences of OV during ED episodes of care. A five‐stage methodological framework for scoping reviews was used to identify, summarise and synthesise OV risk factors from five key databases. A validated tool was used to appraise the quality of included studies. Independent evaluation by the reviewers was used throughout. Patient factors were extracted and described from 24 methodologically and geographically diverse papers. Methodological quality for these studies varied from moderate to high. A total of 34 OV risk factors were identified. Although there was variation in, and differences between, staff‐perceived and objective (documented) OV risk factors, patient risk factors can be categorised into three main groups: clinical presentation, behaviours and past history. Five existing ED OV risk assessment tools were identified, with limited supporting evidence for each. The results support the development of a reliable and validated OV risk assessment tool to be initiated at triage.

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Section: Resultsmentioning

confidence: 99%

“…Harmful physical contact can include (but not limited to) striking, slapping, punching, spitting, kicking, choking, biting, pushing, sexual assault and use of weapons against staff. Verbal abuse can include (but not limited to) yelling, insults, intimidation, threats, bullying, harassment, use of derogatory gestures and swearing …”

Section: Resultsmentioning

confidence: 99%

Review article: Identifying occupational violence patient risk factors and risk assessment tools in the emergency department: A scoping review

Cabilan

Johnston

2019

Emerg Medicine Australasia

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“…16,18,19,[24][25][26] This difference may be due to cultural differences and the way in which violence is described. Similar findings were showed in Ghana.…”

Section: Resultsmentioning

confidence: 99%

Workplace Violence and its Associated Factors among Nurses

Pandey

Bhandari

Dangal

2018

J Nepal Health Res Council

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Background: Workplace violence among nurses is prevalent worldwide. If nurses become aware of the workplace violence and its risk factors then only they can protect themselves. This study assessed the prevalence of workplace violence and its associated factors among nurses in Pokhara, Nepal. Methods: A hospital-based descriptive cross-sectional study was conducted in Pokhara. The required sample size of the study was 200 nurses. We adopted self-administered questionnaire developed by International Labor Office, International Council of Nurses, World Health Organization (WHO), and Public Services International. Out of 21 hospitals of Pokhara, we selected five hospitals using simple random sampling method. The number of nurses in each hospital was fixed proportionately considering the total number of employed nurses. Individual nurses were selected on the first meet first basis to gain the required number. Results: Two-thirds (64.5%) nurses experienced some type of violence in the last six months at their workplace. The proportion of verbal violence was higher (61.5%) compared to the physical (15.5%) and sexual violence (9%). Most perpetrators of the violence were the relatives of patients and hospital employees. Age of nurses and working stations had statistically significant association with workplace violence (p-value < 0.05). Conclusions: Workplace violence among nurses is a noteworthy problem in Pokhara whereas nearly two-thirds of nurses faced some type of violence in last six months. It is an urge to widen awareness level of nurses on the violence thus, they can take precaution themselves and ask hospital administration and other stakeholders to address the workplace violence.

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“…26,29,30,39 Our study observed that the respondents perceive that the intense workload, high patient expectation and substance abuse were the important contributing factors to the violence against the health care workers similar to the study conducted in Jordan by Darawad et al in 2015 while some other studies have found factors like Direct contact of HCW with highly stressed patients and families because of illness, unrestricted movements of visitors in the hospitals, overcrowding, lack of staff training in prevention and management of aggression and violence, unsatisfied treatment plan, low staffing level, prevalence of weapons among patients/relatives, communication gap, long waiting periods as some of the contributing factors towards the high prevalence of workplace violence in healthcare settings. 26,33,[35][36][37][40][41][42][43] Ever reporting of violence was observed to be very high and encouraging in the current study but more research is required to find out the prevalence of regular reporting of such incidents as the studies globally have shown that only a fraction of these matters are reported. 26,28,29,[44][45][46] The current study indicated that the approx.…”

Section: Discussionmentioning

confidence: 99%

Violence against health care workers: a provider’s (staff nurse) perspective

Mishra

Chopra

Jauhari

et al. 2018

Int J Community Med Public Health

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Background: Work place violence has become an endemic problem for health care workers (HCW) worldwide. The staff nurses are the most vulnerable and most assaulted among all the health care workers. The study was conducted with an aim to assess the frequency of violence and factors responsible, the response of the staff nurses after an incident of violence, any association between the socio-demographic factors with the violence against the HCW and to seek the suggestions to stop/prevent such incidents.Methods: A cross sectional study conducted in a tertiary care private sector hospital in Lucknow. All the staff nurses working in IIMSR (Purposive Convenience). 141 staff nurses consented and were enrolled in the study. A qualified consenting nurse having at least 6 months of professional experience were included in the study.Results: Approximately three fourth of the nurses have ever been exposed to the violence and verbal abuse was the most common form of violence. The intense workload, high patient expectation and substance abuse were the three important contributing factors. The majority of nurses who suffered violence ever, felt that it was preventable. Ever reporting of violence was high and majority (>80%) of respondents felt that making the waiting room/area comfortable and restricted entry to staff and examination room can stop or prevent the violence.Conclusions: The violence against health care workers especially nurses is a major problem and can threaten the delivery of effective quality care. These incidents are preventable, provided security; training and communications measures are in place.

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Violence Against Nurses in Emergency Departments in Jordan

Cited by 52 publications

References 14 publications

Review article: Identifying occupational violence patient risk factors and risk assessment tools in the emergency department: A scoping review

Review article: Identifying occupational violence patient risk factors and risk assessment tools in the emergency department: A scoping review

Workplace Violence and its Associated Factors among Nurses

Violence against health care workers: a provider’s (staff nurse) perspective

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