Viewing hospitality from an interdisciplinary lens: a systematic review of 30-year research on hospitality in health care
YunYing (Susan) Zhong,
Timothy Bottorff,
Jianwen Li
et al.
Abstract:Purpose
This study aims to examine the conceptual and empirical operations of hospitality at its intersections with health care, which includes medical and senior care.
Design/methodology/approach
This study conducts a systematic review of literature on hospitality in health care published in hospitality, tourism and leisure journals spanning from 1990 to 2023. A total of 50 studies meeting the inclusion criteria are reviewed, providing insights into how hospitality is conceptualized, its practical implementa… Show more
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