Video consultation during follow up care: effect on quality of care and patient- and provider attitude in patients with colorectal cancer

Barsom, Esther Z.; Jansen, Matthijs; Tanis, Pieter J.; Ven, Anthony W. H. van de; Oud-Alblas, Marjolein Blussé van; Buskens, Christianne J.; Bemelman, Willem A.; Schijven, Marlies P.

doi:10.1007/s00464-020-07499-3

Cited by 86 publications

(97 citation statements)

References 23 publications

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“…9 Similarly, telemedicine via videoconference is equal in patient satisfaction and perceived quality of care. 4 Surprisingly in our study (mobile application and telemedicine) were not the preferred method and this is likely due to similar technology-specific reasons described by Scott Kruse et al, 19 and we need better ways to assess the quality and effectiveness of mobile health applications. 20 Linde et al examined the effectiveness of one-way text messages 7 and similar to our finding, it is not a preferred communication method.…”

Section: Discussionmentioning

confidence: 71%

“…3 Barsom et al looked into videoconference consultation among patients with colon cancer and reported that, based on patients' preferences, videoconference is equal to face-toface consultation in terms of patient satisfaction and perceived quality of care. 4 Electronic patient portals offer the potential to enhance the patient and health care workers' communication and improve clinical care beyond the office visit. 5 When utilized effectively patient portals can empower patients to access medical records and interact with their care teams although Chan et al demonstrated low portal use in their patient populations, highlighting its infancy as a communication tool.…”

Section: Introductionmentioning

confidence: 99%

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<p>Optimizing the Communication with Cancer Patients During the COVID-19 Pandemic: Patient Perspectives</p>

Tashkandi¹,

Baabdullah²,

Zeeneldin³

et al. 2020

PPA

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Background: During curfew, patients are self-isolated at home and worried. Patient-doctor interactions may be disrupted and therefore need to be replaced by alternative effective communication methods. Purpose: To describe the preferences of cancer patients with respect to communication methods and the use of patient-accessible electronic health records (PAEHRs). To record the impact on cancer patients during the COVID-19 pandemic and the knowledge and attitude of the patients towards it. Patients and Methods: We created a self-administered electronic survey that was piloted and evaluated for its clinical relevance. Using convenient sampling methods, we surveyed the cancer patients in our Oncology Center. Results: We received 385 responses between April 15 and April 30, 2020. The preferred method for communication was a phone call with a 92% response rate followed by the electronic patient portal, mobile application, telemedicine and text message in 75%, 76%, 73%, and 72%, respectively. The majority (97%) preferred the use of PAEHRs for appointments, 95% for drug delivery and to view laboratory tests, and 92% in requesting medical reports. In our survey, 22% of patients with cancer reported that their medical cancer care had not been affected by COVID-19. They reported that trusted sources of information during COVID-19 included the Ministry of Health with 98% and doctors with 94%. Sixtyone percent know that they are more susceptible to COVID-19 infection and 91% of respondents supported the notion of digital transformation in the caring of cancer patients. Conclusion: Our study revealed a general acceptance of patients to telecommunication as substitute to in-person interaction with their physicians. Interaction between cancer patients and health care providers should not be disrupted but should be augmented with more effective platforms to improve health care outcomes.

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Section: Discussionmentioning

confidence: 71%

Section: Introductionmentioning

confidence: 99%

<p>Optimizing the Communication with Cancer Patients During the COVID-19 Pandemic: Patient Perspectives</p>

Tashkandi¹,

Baabdullah²,

Zeeneldin³

et al. 2020

PPA

View full text Add to dashboard Cite

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“…Videoconsultation is another method by which remote follow-up care can be delivered. It is associated with equal patient satisfaction and perceived quality of care in patients with CRC [87]. More and more biomarkers having potential diagnostic and prognostic value are identified nowadays [88].…”

Section: Discussionmentioning

confidence: 99%

Health care provider and patient preparedness for alternative colorectal cancer follow-up; a review

Qaderi

Swartjes

Custers

et al. 2020

European Journal of Surgical Oncology

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Follow-up after curative treatment for colorectal cancer (CRC) puts pressure on outpatient services due to the growing number of CRC survivors. The aim of this state-of-the-art review was to evaluate setting, manner and provider of follow-up. Moreover, perceptions of CRC survivors and health care providers regarding standard and alternative follow-up were examined. After a comprehensive literature search of the PubMed database, 69 articles were included reporting on CRC follow-up in the hospital, primary care and home setting. Hospital-based follow-up is most common and has been provided by surgeons, medical oncologists, and gastroenterologists, as well as nurses. Primary care-based follow-up has been provided by general practitioners or nurses. Even though most hospital-or primary care-based follow-up care requires patients to visit the clinic, telephone-based care has proven to be a feasible alternative. Most patients perceived follow-up as positive; valuing screening and detection for disease recurrence and appreciating support for physical and psychosocial symptoms. Hospital-based follow-up performed by the medical specialist or nurse is highly preferred by patients and health care providers. However, willingness of both patients and health care providers for alternative, primary care or remote follow-up exists. Nurse-led and GP-led follow-up have proven to be cost-effective alternatives compared to specialist-led follow-up. If proven safe and acceptable, remote follow-up can become a cost-effective alternative. To decrease the personal and financial burden of follow-up for a growing number of colorectal cancer survivors, a more acceptable, flexible and dynamic care follow-up mode consisting of enhanced communication and role definitions among clinicians is warranted.

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“…The development of tools for video consultations or meetings should be considered as an opportunity to limit one-on-one contact [35]. If carefully employed, It will likely lead to long-term modification of our practices with a concurrent increase in patient satisfaction [36].…”

Section: Perspectivesmentioning

confidence: 99%

Sinus and anterior skull base surgery during the COVID-19 pandemic: systematic review, synthesis and YO-IFOS position

Radulesco

Lechien

Sowerby

et al. 2020

Eur Arch Otorhinolaryngol

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Purpose The COVID-19 pandemic has caused significant confusion about healthcare providers' and patients' pandemicspecific risks related to surgery. The aim of this systematic review is to summarize recommendations for sinus and anterior skull base surgery during the COVID-19 pandemic. Methods PubMed/MEDLINE, Google Scholar, Scopus and Embase were searched by two independent otolaryngologists from the Young Otolaryngologists of IFOS (YO-IFOS) for studies dealing with sinus and skull base surgery during COVID-19 pandemic. The review also included unpublished guidelines edited by Otolaryngology-Head and Neck Surgery or Neurosurgery societies. Perioperative factors were investigated including surgical indications, preoperative testing of patients, practical management in operating rooms, technical aspects of surgery and postoperative management. The literature review was performed according to PRISMA guidelines. The criteria for considering studies or guidelines for the review were based on the population, intervention, comparison, outcome, timing and setting (PICOTS) framework. Results 15 International publications met inclusion criteria. Five references were guidelines from national societies. All guidelines recommended postponing elective surgeries. An algorithm is proposed that classifies endonasal surgical procedures into three groups based on the risk of postponing surgery. Patients' COVID-19 status should be preoperatively assessed. Highest level of personal protective equipment (PPE) is recommended, and the use of high-speed powered devices should be avoided. Face-to-face postoperative visits must be limited. Conclusions Sinus and skull base surgeries are high-risk procedures due to potential aerosolization of SARS-CoV-2 virus. Protection of health care workers by decreasing exposure and optimizing the use of PPE is essential with sinus and anterior skull base surgery.

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Video consultation during follow up care: effect on quality of care and patient- and provider attitude in patients with colorectal cancer

Cited by 86 publications

References 23 publications

<p>Optimizing the Communication with Cancer Patients During the COVID-19 Pandemic: Patient Perspectives</p>

<p>Optimizing the Communication with Cancer Patients During the COVID-19 Pandemic: Patient Perspectives</p>

Health care provider and patient preparedness for alternative colorectal cancer follow-up; a review

Sinus and anterior skull base surgery during the COVID-19 pandemic: systematic review, synthesis and YO-IFOS position

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