Video Conferencing in Higher Education: a Case Study of Indonesian Lecturers

Abstract

The global pandemic of COVID-9 impacts all sectors of human life, including education. The teaching processes previously done face to face in the classroom have to be conducted online. It increases the utilisation of video conferencing app in teaching activities replacing face to face meeting in higher education. This study aims to investigate lecturers' perspective regarding the use of video conferencing in Indonesian higher education. This study was conducted using a qualitative methodology within case study design. Three lecturers from different universities in Indonesia participated in this research study. To collect data, online semi structured interviews were done via WhatsApp. The collected data from the interviews were then evaluated using thematic analysis. The findings of this research show that the lecturers have positive attitudes towards the use of video conferencing in distance learning which they value due to the perceived benefits in terms of teaching creativity and enhancement of their technological knowledge. Although the lecturers encountered several challenges in using video conferencing in teaching, such as limited interaction and internet accessibility, they have their own strategies to minimise those issues.Having aimed to provide lecturers' perception into the use of video conferencing in higher education setting, the findings of this study offer several recommendation for educators, policy makers and future researchers.

Computer Upskilling Trainings and Teachers’ Technological Literacy: Basis for Technological Skills Enhancement Plan

“…As shown in the data, the positive perceptions of teachers' technological literacy in video conferencing highlight the importance of utilizing technology to enhance teaching and learning practices. This underscores the adaptability of educators in embracing technology to enhance their professional growth and teaching practices, as emphasized by Harmilawati et al (2020). Therefore, the positive perception towards video conferencing training reflects its growing importance in supporting educators' professional development and fostering effective communication in virtual learning environments.…”

“…This technology-driven mode of instruction has become particularly crucial in situations where physical presence is constrained, allowing educators to reach a wider audience and maintain continuity in learning experiences. Harmilawati et al's (2020) study sheds light on the multifaceted impact of video conferencing on teaching and learning. Their research indicates that video conferencing not only serves as a facilitator of instruction but also acts as a catalyst for creativity among educators.…”

“…This observation is supported by a separate study, which emphasizes educators need to be creative and inventive when utilizing online platforms like video conferencing. In addition, Harmilawati et al (2020) underscores the impact of video conferencing on educators' creativity and innovation. This proves the importance of teachers being proficient in employing this strategy to facilitate student learning whenever the need arises.…”