Environmental ethnography is discussed here from involvement with a local government authority in Aotearoa New Zealand focused on soil, water and land management. Climate change and environmental degradation are making such local government work more difficult and expensive. As costs trend upwards and new rules are applied, community challenges to local authorities increase. Environmental ethnography identifies constraints on the organisational ability to meet infrastructural needs to produce environmental solutions locally. Some constraints are internal (organisational), some are local (community beliefs and attitudes), but the most significant constraints are external to local agencies. In ethnographic terms, working with local and national environmental authorities is a process of learning from staff, scientists, and administrators. Māori and Pākehā communities’ efforts to manage their local destinies provide insights into pressures on local government organisations. Landowners’ expectations and politicised discourses of climate denial or deferral also constrain day-to-day local authority work. Three intersections of local authority organisations' actions and local communities’ responses emerge from reflecting on this ethnographic learning, each shaping what local authorities can achieve. First, the social is not another set of insights; rather, the social is in the science. Second, in Aotearoa New Zealand the familiar nature-society binary is usefully disturbed by mātauranga Māori understandings of people and the environment. Third, changing modern productivist attitudes towards the environment is more than local—it is national and global—yet people’s responses are also intensely local. Environmental ethnography helps illuminate such tensions that create organisational and community dilemmas for local government authorities.