Very important, yet very neglected: Where do local communities stand when examining social sustainability in major construction projects?

Maddaloni, Francesco Di; Sabini, Luca

doi:10.1016/j.ijproman.2022.08.007

Cited by 38 publications

(16 citation statements)

References 105 publications

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“…We highlight that along with communicating meaningful and timely information, such information has to also be consistent for building trust with the project community. The finding is similar to Di Maddaloni and Sabini’s (2022) findings of consistent messaging throughout the project life cycle used to build trust with local community. We extend their research further by highlighting how consistent messaging with a community-focused vision targeting all sections helps build legitimacy.…”

Section: Discussionsupporting

confidence: 82%

Governance Through Trust: Community Engagement in an Australian City Rebuilding Precinct

Sergeeva

Clegg

Mahalingam

et al. 2023

Project Management Journal

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City rebuilding precincts are embedded in, surrounded by, and sometimes resisted or celebrated by stakeholders they impact. These projects require long-lasting relationships and loyalty from the community they serve, making trust a crucial factor. This article employs a case study approach and draws from both social exchange and circuit of power theories to understand the complex relationship between trust and governance. Three strategies emerged from the analysis: employing resources, building legitimacy, and creating a brand. These strategies and their interactions highlight how trust can act as a governance mechanism for more effective engagement with the project community.

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Section: Discussionsupporting

confidence: 82%

Governance Through Trust: Community Engagement in an Australian City Rebuilding Precinct

Sergeeva

Clegg

Mahalingam

et al. 2023

Project Management Journal

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“…Amidst all the attention given to sustainability challenges at the global scale, such as climate change, biodiversity loss, and ecosystem destruction, the implementation of effective, innovative, and systemic solutions at the local scale can be neglected (Maddaloni and Sabini, 2022). Many local actors are ill-equipped to intervene in these “wicked problems” (cf.…”

Section: Introductionmentioning

confidence: 99%

The role of sustainability knowledge-action platforms in advancing multi-stakeholder engagement on sustainability

Bream McIntosh,

Burnett,

Feldman

et al. 2023

Data & Policy

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Within the last decade, online sustainability knowledge-action platforms have proliferated. We surveyed 198 sustainability-oriented sites and conducted a review of 41 knowledge-action platforms, which we define as digital tools that advance sustainability through organized activities and knowledge dissemination. We analyzed platform structure and functionality through a systematic coding process based on key issues identified in three bodies of literature: (a) the emergence of digital platforms, (b) the localization of the sustainable development goals (SDGs), and (c) the importance of multi-level governance to sustainability action. While online collaborative tools offer an array of resources, our analysis indicates that they struggle to provide context-sensitivity and higher-level analysis of the trade-offs and synergies between sustainability actions. SDG localization adds another layer of complexity where multi-level governance, actor, and institutional priorities may generate tensions as well as opportunities for intra- and cross-sectoral alignment. On the basis of our analysis, we advocate for the development of integrative open-source and dynamic global online data management tools that would enable the monitoring of progress and facilitate peer-to-peer exchange of ideas and experience among local government, community, and business stakeholders. We argue that by showcasing and exemplifying local actions, an integrative platform that leverages existing content from multiple extant platforms through effective data interoperability can provide additional functionality and significantly empower local actors to accelerate local to global actions, while also complex system change.

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“…This impact becomes particularly pronounced in institutional systems characterized by various layers of complexity, such as large construction and infrastructure projects (Qiu et al ., 2019), where the imperative for simplification often leads to extensive marginalization (Derry, 2012). Given that power is the primary determinant of stakeholder salience (Parent and Deephouse, 2007), the instrumental approach is more likely to result in the marginalization of secondary stakeholders located at a distance from the core of the project, including local communities directly affected (Di Maddaloni and Sabini, 2022).…”

Section: A Critique: Project Stakeholder Managementmentioning

confidence: 99%

“…This research is grounded in the moral aspiration that project organizations should aim to meet and exceed stakeholder expectations by understanding how stakeholders perceive the changes brought to their environment (Freeman et al, 2010). It underscores the ethical responsibility of decision-makers to consider the demands, concerns and interests of various stakeholders, including those like local communities who lack formal contractual relationships or direct legal authority over the organization (Di Maddaloni and Sabini, 2022).…”

Section: Theoretical Implicationsmentioning

confidence: 99%

Stakeholders' perception of organization: an attribution and fairness perspective

Di Maddaloni,

Derakhshan

2023

IJMPB

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PurposeThe study emphasizes the importance of human perception in engaging stakeholders and sheds light on the way the often “disregarded” actors (i.e. local communities) make sense of an organization's behavior at the corporate, project and individual level.Design/methodology/approachDeparting from the normative stance of stakeholder theory, this conceptual paper aims to unfold the benefits of a more holistic and inclusive organizational approach to stakeholders. The conceptual framework is elucidated through the lens of attribution theory, which points to communication as the source of stakeholders' attributional processes and thus their perception of fairness.FindingsFocusing the authors’ attention on construction and infrastructure projects, this research suggests that early transparent and informative communication with local community stakeholders motivates them to perceive fairness, from both the process of decision-making (distributive) and the outcome of decisions (procedural), as well as the way in which they are treated (interactional). Such communications lead to less biased attributions as they reduce the influence of personal beliefs in achieving a conscious and non-biased attribution mode.Originality/valueIn this paper, the authors adopt attribution theory as their lens with which to interpret the process whereby individuals attempt to make sense of an organization's behavior. Focusing on secondary stakeholder engagement such as local community, the authors’ conceptualization shapes both a framework highlighting communication as the mediator for shaping human perceptions, and a process model to guide project organizations and practitioners to embrace an inclusive approach toward the often-disregarded stakeholders, which is aimed at enhancing their perception of fairness at the corporate, project and individual levels. The authors highlight the need for organization to provide clear and transparent communication to a broader range of stakeholders, such as those that have had little to say in the decision-making process (the often-disregarded voices). By seeking collaboration rather than manipulation, a project organization might promote stakeholders' non-biased perception of fairness, in terms of both the process and outcome of the project.

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Very important, yet very neglected: Where do local communities stand when examining social sustainability in major construction projects?

Cited by 38 publications

References 105 publications

Governance Through Trust: Community Engagement in an Australian City Rebuilding Precinct

Governance Through Trust: Community Engagement in an Australian City Rebuilding Precinct

The role of sustainability knowledge-action platforms in advancing multi-stakeholder engagement on sustainability

Stakeholders' perception of organization: an attribution and fairness perspective

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