Abstract:In interaction, an appropriate opening may help participants create good impression on their interlocutors and make the conversation more effective; however, producing a polite and smooth opening may be a remarkably challenging task. The study, therefore, aims at yielding insights into the process of conversational opening with focus on the description of verbal strategies. The collected data are 60 Englishand 60 Vietnamese opening sections in scripted dialogues between staff and managers. The method ofqualita… Show more
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