Verbal abuse and psychological disorders among nursing student interns in KSA

Shdaifat, Emad; AlAmer, Mohammed; Jamama, Aysar

doi:10.1016/j.jtumed.2019.12.007

Cited by 13 publications

(26 citation statements)

References 34 publications

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“…Concerning the emotional reactions after the occurrence of verbal violence, both professional categories in this research were anger and disgust. Numerous international studies have reported that anger is the most common emotional response to verbal abuse and is often associated with negative thoughts and actions [29,30]. Moreover, other researchers found that victims of verbal violence in healthcare settings, felt not only angry but often surprised and overwhelmed [27,30].…”

Section: Discussionmentioning

confidence: 99%

“…As far as the management of the episode of verbal abuse, both physicians and nurses attempted to resolve the possible misunderstanding by trying to put the situation in perspective. Other researchers also displayed that nurses choose to cope with verbal violence with a positive attitude, using their higher work experience, and ability to adapt to the special operating room circumstances [28,29].…”

Section: Discussionmentioning

confidence: 99%

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Verbal Abuse in the Operating Room: A Survey of Three General Hospitals in the Peloponnese Region

Saridi¹,

Toska²,

Latsou³

et al. 2021

Cureus

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BackgroundThe operating room is a special place in a hospital structure, which has a very high psychological load and many moments of tension, often leading to difficulties in communication between the health professionals involved, as well as cases of verbal and physical violence. PurposeThe purpose of the study was to investigate the existence of verbal violence in the operating rooms of three general hospitals in the Peloponnese region of Greece. MethodsA cross-sectional survey was conducted of health professionals (physicians and nurses) employed in the operating rooms of three general hospitals in the Peloponnese region. For the data collection, the Verbal Abuse Scale questionnaire (VAS) was used. A total number of 80 questionnaires were self-completed and collected. The statistical analysis was performed with the SPSS Statistics software v.25 (IBM Corp., Armonk, NY). ResultsRegarding the frequency of verbal violence faced by health professionals, 36.8% of physicians stated that they experience verbal violence once a year whereas more than 20% of nurses reported that such incidents occur more than once a month (p=0.148). For the physicians, the abuser was usually their supervisor, while for the nurses, a physician. The majority of physicians stated that they felt mainly anger (2.94 ± 1.35), disgust (2.58 ± 1.54), and sadness/hurt (2.35 ± 1.37) after the verbal abuse, whereas most of the nurses felt anger (3.49 ± 1.39), disgust (3.05 ± 1.52) and frustration (2.95 ± 1.47). ConclusionNurses are more often the victims of verbal abuse than physicians and are more likely to feel frustrated after experiencing verbal abuse. Gradual change to the organizational culture is an important measure to stop the occurrence of such incidents.

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Section: Discussionmentioning

confidence: 99%

Section: Discussionmentioning

confidence: 99%

Verbal Abuse in the Operating Room: A Survey of Three General Hospitals in the Peloponnese Region

Saridi¹,

Toska²,

Latsou³

et al. 2021

Cureus

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“…[12,13] On the other hand, a study conducted in Saudi Arabia found that more male nurses had experienced verbal abuse than females. [14] Years of experience was also associated with exposure to verbal abuse, with recent studies reporting that nurses with between one year to less than three years of experience, and newly licensed nurses, have significant exposure to verbal abuse. [4,11] Nursing interns are also frequently exposed to verbal abuse.…”

Section: Introduction 11 Backgroundmentioning

confidence: 97%

“…[13] While a further study conducted in Saudi Arabia described that deliberately ignoring the nurse was the most frequent form of verbal abuse. [14] Consequently, given the magnitude of the issue and the fact that there is limited data on verbal abuse toward nursing interns in Saudi Arabia, this study aims to examine the present status of verbal abuse experienced among Saudi nursing interns.…”

Section: Introduction 11 Backgroundmentioning

confidence: 99%

“…Additionally, a study in Turkey stated that abuse impacted nurses' relationships and triggered thoughts of leaving nursing. [10,14] Reporting the incidence of verbal abuse was ignored as it was considered unproductive for the majority of nurses who participated in Alomari and Ahmed's studies. [13,15] Additionally, Saudi studies have paid particular attention to cultural diversity with regard to nurses of different nationalities, which increases the risk of interpersonal conflict when non-Arab nurses are dealing with patients and families who don't speak English, which can create miscommunications and has been cited as a cause of verbal abuse toward nurses.…”

Section: Introduction 11 Backgroundmentioning

confidence: 99%

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Verbal abuse facing Saudi nurses during internship program

Banakhar

Alzahrani

Essa

et al. 2021

JNEP

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Background: Verbal abuse, in the context of workplace violence, is increasing, with nurses at high liability of being subjected to it since they are the first line of care delivery. This phenomenon is now receiving greater recognition due to its negative impact on nurses. This study aims to assess the prevalence of verbal abuse faced by Saudi nursing intern students in Jeddah, Saudi Arabia.Methods: A cross-sectional study was conducted via a modified online questionnaire completed by Saudi intern nurses in Jeddah in March 2020. Descriptive statistical analysis was executed using statistical software SPSS Version 21.Results: From a total of 132 nurses, 94 participants met the study criteria. The findings show that 39.4% of Saudi intern nurses have experienced verbal abuse. The common perpetrators are patient/client (73%) and other staff members (73%), followed by patients’ relatives (45.9%). 48.6% of the participants did not report incidences of verbal abuse, commonly citing fear of the negative consequences (51.4%) and not knowing who to report it to (45.9%). A significant relation between working night shifts (6 pm to 7 am) and being verbally abused was found.Conclusions: Saudi nursing interns are vulnerable to verbal abuse. This study’s results highlight the possible risk to nursing interns, which may be diminished by modifying perceptions of verbal abuse and by clarifying the rules and regulations for both nursing interns and suspected perpetrators. We recommend future studies of verbal abuse are conducted in larger groups of nurses across different provinces in Saudi Arabia.

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