Valuing the benefits of public libraries

Aabø, Svanhild

doi:10.1016/j.infoecopol.2004.05.003

Cited by 37 publications

(32 citation statements)

References 19 publications

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“…Matthews (2011a, b) analyzed 29 ROI studies (including single library, libraries with branch locations, groups of libraries, and state library studies) and found ROI values ranged from a high of more than $30 to a low of $1.02 for each dollar invested in a library's budgetwith an average of $4-$6 of benefits. Aabo (2005) prepared a meta analysis of 38 cost-benefit studies of public libraries and found a slight variation of ROI rations that ranged from 5:1 to 4.2:1 depending on the level of analysis (state level, county level, or single library level).…”

Section: Pmm 163mentioning

confidence: 99%

Assessing outcomes and value: it’s all a matter of perspective

Matthews¹

2015

Performance Measurement and Metrics

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If you would like to write for this, or any other Emerald publication, then please use our Emerald for Authors service information about how to choose which publication to write for and submission guidelines are available for all. Please visit www.emeraldinsight.com/authors for more information. About Emerald www.emeraldinsight.comEmerald is a global publisher linking research and practice to the benefit of society. The company manages a portfolio of more than 290 journals and over 2,350 books and book series volumes, as well as providing an extensive range of online products and additional customer resources and services.Emerald is both COUNTER 4 and TRANSFER compliant. The organization is a partner of the Committee on Publication Ethics (COPE) and also works with Portico and the LOCKSS initiative for digital archive preservation. AbstractPurpose -The purpose of this paper is to explore a wide range of performance measures, while acknowledging that of late, outcome measures have become increasingly important. Several initiatives are underway to develop a broad framework and suggest approaches to developing outcome measures for all types of libraries. However, while outcomes may be increasingly used, determining the value of a specific outcome is complicated by the reality that value is determined by a combination of perspective and each individual experiencing a specific library service. Design/methodology/approach -This paper reviews the literature about outcomes and determining the value of outcomes as a foundation for exploring these two inter-related issuesoutcomes and value. Findings -The findings of a number of reports and studies are reported. Originality/value -Separating the question of identifying the outcomes associated with library services and the value of these outcomes are shaped by the perspective of value and determining value will assist libraries in attempting to measure the impact of the services they provide.

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Section: Pmm 163mentioning

confidence: 99%

Assessing outcomes and value: it’s all a matter of perspective

Matthews¹

2015

Performance Measurement and Metrics

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“…The respondent's gender was not important for WTP in Lee et al (2010) and Lee and Chung (2012). In the study by Lee et al (2010), academic background correlated significantly with WTP; on the other hand, studies by Aabø (2005b) and Lee and Chung (2012) found educational level to be insignificant. A higher income and more frequent visits and use of library services were connected to placing a higher value on the library in all of the models (Hájek and Stejskal, 2015).…”

Section: Discussion and Concluding Remarksmentioning

confidence: 69%

The Economic Value of Book Loans – The Case of the Municipal Library of Prague

Stejskal

Hájek

Řehák

2016

Libri

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In recent years, the value of public library services has tended to be evaluated using the contingent valuation method. This is able to reveal readers’ hidden preferences. However, it appears that the total value of a public library as expressed by one number leads to a methodological bias related to the difficulty of assessing the value of one standard book loan. Moreover, this approach does not reflect the needs of public libraries’ management. Therefore, this study focuses on a detailed investigation of the most important public library service, book loans. For this purpose, we have employed statistical models to identify the significant determinants of willingness to pay (WTP) for book loans and WTP for purchasing books, respectively. The results suggest that loan services have the greatest perceived value for students, people who are economically active. Management who are interested in increasing the success of their institution across society must also know the perceived value of individual books so that they can adjust their library's acquisition policy. It was found that novels had the highest perceived value, followed by educational literature in the fields of economics and education as well as information science. This entirely new analytical method of measuring WTP for public services raises many new implications that could change the strategies of individual libraries – as well as the public policy strategies of donors and library ownership.

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“…They indicated that approximately 40% of their total value is motivated by use value, 20% by option value, and 40% by nonuse value. In addition, Aabo [24] presented a contingent valuation of Norwegian citizens' values of public libraries and elicited both willingness to pay (WTP) and to accept (WTA) values. However, Vakkari and Serola [25] gave a systematic account of the benefits in 22 areas of life that adults derive from using public libraries.…”

Section: B Values Of Public Librariesmentioning

confidence: 99%

Transformation of Public Libraries: Co-creation of Values at Multipurpose Community Learning Centers

Siddike

Umemoto

Kohda

2014

2014 IIAI 3rd International Conference on Advanced Applied Informatics

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Public libraries all over the world are transforming themselves into more community centered for building community. In this paper, first of all, we describe the transformation of public libraries into multipurpose community learning centers (MCLCs). Secondly, we design a value co-creation process model at MCLCs. Thirdly, we examine the co-created values at MCLCs. Finally, we conclude the paper indicating the future of public libraries. Our analysis shows that economic values as well as social values are cocreated at MCLCs. In addition, it is a great opportunity to broaden the view of value co-creation in service science.

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Valuing the benefits of public libraries

Cited by 37 publications

References 19 publications

Assessing outcomes and value: it’s all a matter of perspective

Assessing outcomes and value: it’s all a matter of perspective

The Economic Value of Book Loans – The Case of the Municipal Library of Prague

Transformation of Public Libraries: Co-creation of Values at Multipurpose Community Learning Centers

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