Values and Ethics in Information Systems

Spiekermann, Sarah; Krasnova, Hanna; Hinz, Oliver; Baumann, Annika; Benlian, Alexander; Gimpel, Henner; Heimbach, Irina; Köster, Antonia; Maedche, Alexander; Niehaves, Björn; Risius, Marten; Trenz, Manuel

doi:10.1007/s12599-021-00734-8

Cited by 31 publications

(23 citation statements)

References 148 publications

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“…As Clemons and Wilson ( 2018 ) argue, education about the social impact of big companies and their market dominance and data wealth should be addressed much earlier on, for example in higher education, to create a mindset shift among tomorrow’s leaders. Spiekermann et al ( 2022 , p. 250) say: “True value creation is not a matter of technology design alone but also strategy, corporate culture, and companies’ willingness to forgo some profit for the sake of community, integrity, and accountability.”…”

Section: Discussionmentioning

confidence: 99%

Exploring engagement, well-being, and welfare on engagement platforms: Insight into the personal service sector from the DACH region

et al. 2022

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Engagement platforms (EPs) are an essential technology to enable co-creation and service innovation. Therefore, the design and governance of these platforms are receiving increasing attention in research. In this study, we aim to identify which activities and mechanisms foster engagement and which governance mechanisms are implemented to avoid harm on EPs. To this end, we conducted expert interviews with founders, CEOs, and managers of 14 personal and household-related service platform companies from the DACH region (Germany(D), Austria(A), Switzerland(CH)), to gain insights into their activities and mechanisms for creating and maintaining successful EPs. We found eight mechanisms, e.g., moderation of content, limitations of entry and certification, employed by personal EPs (PEPs) as self-regulatory mechanisms to avoid misconduct and negative experiences of actors. The identified governance mechanisms may guide the design and governing of PEPs by providing tangible examples to foster actor engagement while considering externalities on a societal and individual level.

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Section: Discussionmentioning

confidence: 99%

Exploring engagement, well-being, and welfare on engagement platforms: Insight into the personal service sector from the DACH region

et al. 2022

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“…(Conway, 2017). IS scholars, vice versa, have been calling for more work on the synergetic effects between online technologies and social issues such as online extremism and terrorism (Spiekermann et al, 2022). In line with the IS epistemology, in the following we introduce a novel sociotechnical perspective on online extremism.…”

Section: The Prevalent Perspective On Online Extremismmentioning

confidence: 99%

“…Extremism experts therefore call for more multi‐disciplinary collaborations that contribute the urgently needed technical expertise to the field of study, for example, from information systems (IS) (Conway, 2017; Scrivens et al, 2020). So far, however, IS scholars are yet to address the issue of online extremism (Spiekermann et al, 2022).…”

Section: Introductionmentioning

confidence: 99%

The digital augmentation of extremism: Reviewing and guiding online extremism research from a sociotechnical perspective

Risius

Blasiak

Wibisono

et al. 2023

Information Systems Journal

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Online extremism remains a persistent problem despite the best efforts of governments, tech companies and civil society. Digital technologies can induce group polarization to promote extremism and cause substantial changes to extremism (e.g., create new forms of extremism, types of threats or radicalization approaches). Current methods to counter extremism induce undesirable side‐effects (e.g., ostracize minorities, inadvertently promote extremism) or do not leverage the full potential of digital technologies. Extremism experts recognize the need for researchers from other disciplines, like information systems, to contribute their technical expertise for understanding and countering online extremism. This article aims to introduce the field of information systems to the issue of online extremism. Information systems scholars address technology‐related societal issues from a sociotechnical perspective. The sociotechnical perspective describes systems through a series of interactions between social (structure, people) and technical components (physical system, task). We apply the sociotechnical perspective to (1) summarize the current state‐of‐the‐art knowledge of 222 articles in a systematic multi‐disciplinary literature review and (2) propose specific research questions that address two questions (How do digital technologies augment extremism? How can we successfully counter online extremism?).

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“…The fact that the IHC-BR has more than twice as many occurrences of ethical aspects compared to other events in suitable areas for relevant ethical scrutiny is quite problematic. For example, Spiekermann et al (2022) discusses ethics and values in Information Systems and mentions HCI as an area that has brought advances toward the development of wellbeing-oriented computing solutions. If we analyze critically, we will ask ourselves why HCI is heading this proposal, as there is an ethical option that considers a computational solution that disregards the well-being of society?…”

Section: The Hci Ethical Burdenmentioning

confidence: 99%

A meta-scientific broad panorama of ethical aspects in the Brazilian IHC

Carvalho

Suzano

Santoro

et al. 2022

JIS

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Ethics is a field of study that analyses practices, their principles, customs, and habits. The Grand Research Challenges in Human-Computer Interaction in Brazil (GranDIHC-BR) between 2012 and 2022 highlighted the relevance of the topic Ethics in the context of Human Values. Aligned with that, we claim that computational techniques are not neutral and, therefore, ethical analysis is essential to the design of applications as well as theoretical or conceptual research. The goal of this work is to provide an understanding on how researchers have addressed the ethical aspects by analyzing the publications of the IHC-BR: the Brazilian Symposium on Human Factors in Computing Systems, the leading conference dedicated to HCI in Brazil. Thus, we conducted a Systematic Literature Review guided by the main research question: how does ethics permeate research published between 2006 and 2021? As a result, although less than 5% of the papers discussed ethical content, we observed a significant growth in ethical aspects over the years, both associated with the meta-research and its application.

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Values and Ethics in Information Systems

Cited by 31 publications

References 148 publications

Exploring engagement, well-being, and welfare on engagement platforms: Insight into the personal service sector from the DACH region

Exploring engagement, well-being, and welfare on engagement platforms: Insight into the personal service sector from the DACH region

The digital augmentation of extremism: Reviewing and guiding online extremism research from a sociotechnical perspective

A meta-scientific broad panorama of ethical aspects in the Brazilian IHC

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