Value congruence, control, sense of community and demands as determinants of burnout syndrome among hospitality workers

Abstract

Employees working in the hospitality industry are constantly exposed to occupational stressors that may lead employees into experiencing burnout syndrome. Research addressing the interactive effects of control, community and value congruence to alleviate the impact of workplace demands on experiencing burnout is relatively limited. The present study examined relationships among control, community and value congruence, workplace demands and the three components of burnout. A sample of 418 employees working in a variety of hospitality associations including restaurants and hotels in Spain were recruited. Moderation analyses and linear regressions analyzed the predictive power of control, community and value congruence as moderating variables. Results indicate that control, community and value congruence were successful buffers in the relationships between workplace demands and the burnout dimensions. The present findings offer suggestions for future research on potential moderating variables, as well as implications for reducing burnout among hospitality employees.

Nursing work environment, value congruence and their relationships with nurses’ work outcomes

“…Then, three steps were performed to test the moderating effects of value congruence (Aiken & West, ; Asensio‐Martínez et al., ; Lajoie et al., ). In the first step, demographic characteristics that significantly correlated with the independent or dependent variables were entered.…”

“…Hence, value congruence might moderate the relationships of the nursing work environment and nurses' outcomes. Asensio-Martínez et al (2017) proved that value congruence buffers the relationships between workplace demands and burnout dimensions. Lajoie, Boudrias, Rousseau, and Brunelle (2017) verified the moderating role of value congruence between the relationship of transformational leadership and employees' empowered behaviours.…”

An Empirical Investigation of the Relationship Between Spirituality, Work Culture, and Burnout: The Need for an Extended Health and Disease Model

“…Various identified factors (e.g., perceived meaningfulness and a sense of homeliness) that have previously received little or no attention in burnout research also seem to be associated with (chronic) stress or burnout (Van Dierendonck et al, 2005;Cicognani et al, 2009;Doolittle et al, 2013;Ivtzan et al, 2013;Daniel, 2014;Fragoso et al, 2016;Esch, 2017Esch, , 2019Van Wingerden and van der Stoep, 2017). Thus, investigations have also suggested that the phenomenon of burnout may gain a broader understanding in the context of spiritual factors (Van Dierendonck et al, 2005;Doolittle et al, 2013;Ivtzan et al, 2013;Daniel, 2014;Fragoso et al, 2016;Esch, 2017Esch, , 2019Van Wingerden and van der Stoep, 2017) and work culture, or the sense of "feeling at home" at the workplace (e.g., through sharing the same values) (Cicognani et al, 2009;Asensio-Martínez et al, 2017).…”

“…Hypothesized models were tested with and without a set of covariates. The selection of covariates, i.e., (i) age, (ii) gender, (iii) highest level of education, (iv) company size, (v) average weekly working hours, and (vi) marital status, was based on the variables discussed in a few earlier studies regarding their relationship to burnout (Maslach et al, 2001;Bilge, 2006;Soares et al, 2007;Matin et al, 2012;Vassos and Nankervis, 2012;Cañadas-De la Fuente et al, 2015, 2018Asensio-Martínez et al, 2017;Ezenwaji et al, 2018;Hakanen et al, 2019).…”

Special Features of Economical Self-Determination of a Person as a Predictor of its Burn-Out in Profession (Based on Materials of Secondary School Teachers)

“…Received for a half century period a huge data massive about outer and inner factors of appearing and development of burn-out syndrome of different professions representative in Russia [2,3,4,5,6,9 and others], and abroad [7,12,13,14,15,16,17,18,19,20,21 and others], significantly broadened and enriched its understanding its psychological patterns, however the only approach to understanding the sense and mechanisms of this phenomenon remained not formed. More over complete and full understanding of psychological patterns and mechanisms of burn-out, as was already marked, is impossible without taking into account mutual mediation of the content and results of professional and economic self-determination of a person without understanding the connection between his or her burn-out subjective emotional well-being, priorities while making decisions about the acceptability of material facts of life and professional work as well as the facts that he or she neglects deliberately on the way of material well-being.one of the indirect proof of usefulness of study of this connection is the datum about the fact that professional burn-out in helping professions can correlate not only with the content and peculiarities of organization of professional activity but with the «outer» factor towards its content, like income [20].…”