Value co-creation: Literature review and proposed conceptual framework

Bharti, Kumkum; Agrawal, Rajat; Sharma, Vinay

doi:10.2501/ijmr-2015-012

Cited by 76 publications

(101 citation statements)

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“…Prahalad and Ramaswamy offered the first definition of co‐creation of value in a business context in 2004, defining co‐creation of value as a communal effort by a client and supplier to create value. Since then, several other definitions of the concept have been put forth . As a result, there is no universal definition of co‐creation of value or an approach to co‐creating value .…”

Section: Discussionmentioning

confidence: 99%

“…As a result, there is no universal definition of co‐creation of value or an approach to co‐creating value . However, there is consensus that the term generally describes a process involving consumers and manufacturers working together to generate value . Another common definition is that co‐creation of value is the interactive process of comparing and negotiating alignment of values between a supplier, consumer, and product that ultimately results in the consumer's perception of the product's or service's value …”

Section: Discussionmentioning

confidence: 99%

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Understanding Value as a Key Concept in Sustaining the Perioperative Nursing Workforce

Kapaale¹

2018

AORN Journal

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Perioperative nursing is faced with a staffing crisis attributed in part to minimal numbers of newly graduated nurses choosing a career in this specialty. This article analyzes and applies the concept of value to explore how to maintain an adequate perioperative nursing workforce; recruit newly graduated nurses; and encourage career professional, nurse educator, and student collaboration to generate meaningful value for perioperative nursing. This analysis revealed that value co-creation for perioperative nursing could lead to newly graduated nurses increasingly choosing perioperative nursing as a career, and enjoying satisfying perioperative nursing careers while providing high-quality patient care.

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Section: Discussionmentioning

confidence: 99%

Section: Discussionmentioning

confidence: 99%

Understanding Value as a Key Concept in Sustaining the Perioperative Nursing Workforce

Kapaale¹

2018

AORN Journal

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“…A systematic mapping study is characterized by providing an outline or overview of the research scope. It is a crucial link in the chain of evidence that extends from the academic research literature to the practical application, considering that both practitioners and academics use journals as a source of information [20]. A well-executed, scientifically accurate mapping study on a clearly defined topic is invaluable as it outlines current research, defines the limits of what has and has not been investigated and shows the main gaps in the literature research.…”

Section: Definition Of Research Questionsmentioning

confidence: 99%

Blockchain in FinTech: A Mapping Study

et al. 2019

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Blockchain is currently one of the most important topics in both the academia and industry world, mainly due to the possible effects that the continuing application of this new technology could have. The adoption of this technology by FinTech companies constitutes the next step towards the expansion of blockchain and its sustainability. The paper conducts a mapping study on the research topics, limitations, gaps and future trends of blockchain in FinTech companies. A total of 49 papers from a scientific database (Web of Science Core Collection) have been analyzed. The results show a deep focus in challenges such as security, scalability, legal and regulatory, privacy or latency, with proposed solutions still to be far from being effective. A vast majority of the research is focused into finance and banking sector, obviating other industries that could play a crucial role in the further expansion of blockchain. This study can contribute to researchers as a starting point for their investigation, as well as a source for recommendations on future investigation directions regarding blockchain in the FinTech sector.

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“…A construct of cost and value was self-developed based on findings about the perceptions of costs and value in the extant literature [33,55]. Establishing value co-creation with the pet-owner improves the likelihood of loyalty [7,12,56]. Value co-creation requires a pet-owner to believe that the value of the services that he or she receives is equal to or greater than the cost of the services that he or she receives.…”

Section: Instrumentationmentioning

confidence: 99%

“…As such, trust provides pet-owners with confidence of future reliability of services and satisfaction. Trust also mediates perceptions of value [56] and can influence the depth and breadth of service usage, which are important indicators of BL [61].…”

Section: Trust In the Veterinarianmentioning

confidence: 99%

The Dimensions of Pet-Owner Loyalty and the Relationship with Communication, Trust, Commitment and Perceived Value

Brown

2018

Preprint

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Loyalty is one of the greatest intangible assets that any organization can possess and improving client loyalty is a primary marketing goal that can have a significant financial impact on any business. This quantitative study examined the mediating role of communication on the relationship between satisfaction and loyalty (attitudinal and behavioral) in veterinary clinics, along with the moderating roles of trust, commitment, perceived value, and relational characteristics. Responses collected from 351 pet-owners through social media were analyzed using descriptive and inferential statistics. The results show that attitudinal loyalty (AL) has a strong positive relationship with communication at multiple points in a veterinary clinic whereas the relationship with behavioral loyalty was not as clear. Additional findings suggest that AL, which is influenced by trust in the veterinarian, communication from staff members and commitment, has a strong positive relationship with behavioral intentions, increases the number of products and services that a pet-owner consumes at his or her primary veterinary clinic, and attenuates the role of cost in receiving veterinary care. These findings can help veterinary clinic owners and managers in developing and implementing relationship strategies that improve pet-owner loyalty. The article that follows is a synopsis of the author’s dissertation.

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Value co-creation: Literature review and proposed conceptual framework

Cited by 76 publications

References 0 publications

Understanding Value as a Key Concept in Sustaining the Perioperative Nursing Workforce

Understanding Value as a Key Concept in Sustaining the Perioperative Nursing Workforce

Blockchain in FinTech: A Mapping Study

The Dimensions of Pet-Owner Loyalty and the Relationship with Communication, Trust, Commitment and Perceived Value

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