Validation of the Communication Skills Scale in nursing professionals

Abstract

Fundamento. La Escala sobre Habilidades de Comunicación (EHC) es un instrumento para evaluar las habilidades de comunicación en diferentes profesionales sanitarios; sin embargo, no se ha realizado ni un análisis diferencial de sus propiedades psicométricas por profesiones, ni baremos específicos. Por ello, el objetivo del presente estudio fue analizar las propiedades psicométricas de la EHC y elaborar un baremo en profesionales de Enfermería. Material y Métodos. Estudio instrumental para analizar las propiedades psicométricas de la EHC, evaluándose los ítems, la fiabilidad, las evidencias de validez y su estructura interna. Para ello, se administró una batería de

Psychometric Properties of the Health Professionals Communication Skills Scale in University Students of Health Sciences

“…However, fitting the data to the model required specification of a structure with correlated measures between items 16 ('I find it difficult to make requests of patients') and 18 ('I find it difficult to ask for information from the patients'). This change was suggested by the modification indices obtained after the confirmatory factor analysis and was previously reported in the study of health care professionals [21] as well as in the specific nursing professional sample [38]. In addition, it is important to note that both items had low factorial loads in their corresponding subscales and had also shown the lowest factorial loads in the other two validation studies.…”

“…Confirmatory factorial analysis showed that the scale preserved the original structure proposed by Leal-Costa et al [38], and the fit indices were adequate. The HP-CSS comprised the four dimensions identified in the original article: Informative communication, Empathy, Respect, and Assertiveness.…”

“…It has been proposed that the correlations result from their sharing of the same heading or that they belong to a common subscale [39]. At any rate, given that these correlations are observed in other samples [21,38], the rewording of items 16 and 18 is recommended in future studies [40]. Unlike the other validation studies in different samples, there was no need to include additional correlations to obtain an adequate fit, yielding a more parsimonious model with fewer model re-specifications.…”

“…The one dimensionality of the measurement instrument was analysed and confirmed, with the subscales proposed as second-order factors underlying a general factor that evaluates Communication skills. This new model has been examined in a final analysis of the measurement instrument in a sample of nursing professionals [38]. This is a major advantage for the implementation of the scale, offering a single total score for communication skills.…”

Communication Skills and Professional Practice: Does It Increase Self-Efficacy in Nurses?

“…The Communication Skills Scale (CSS; Leal-Costa et al, 2016, Leal-Costa et al, 2019 was utilized to evaluate the communication skills of the nurses. This scale is composed of 18 items, with a Likert-type response scale, and was scored with a 6point frequency scale which indicated how often they performed the item.…”