Validation of EORTC IN-PATSAT32 for Chinese cancer patients

Abstract

The EORTC IN-PATSAT32 appears to be a reliable, valid, and acceptable instrument to use on cancer patients and is appropriate for measuring the patient satisfaction of Chinese patients.

A systematic review of the measurement properties of the European Organisation for Research and Treatment of Cancer In-patient Satisfaction with Care Questionnaire, the EORTC IN-PATSAT32

“…The components can be identified as: Satisfaction with nurses (45.4% variance), satisfaction with services and care organization (9.5% variance), satisfaction with doctors (8.1% variance), satisfaction with doctors’ information provision (4.7% variance), and satisfaction with nurses’ information provision (3.2% variance).InsufficientFairZhang et al, 2014 [23]Mulitrait Item ScalingAll items exceeded correlations of .4 with other items in their own scale. Fifty percent of items had a higher correlation with other items in their own scale than items in other scales.IndeterminatePoorZhang et al, 2015 [24]Mulitrait Item ScalingAll items exceeded correlations of .4 with other items in their own scale. Six out of 29 items had a significantly lower correlation with items in their own scale than items in other scales.IndeterminatePoor…”

“…Known group differences were investigated with respect to age [23], educational level [23], tumor stage [24], time since diagnosis [24], and satisfaction with care [22]. The methodological quality of these studies was rated as “fair” [22] or “poor” [23, 24]. The poor scores were due to not providing a priori hypotheses, while the fair score was due to lack of information about the handling of missing values (Table 3).…”

“…The known-group comparisons investigated by Arraras [22] were based on a priori hypotheses and provide sufficient evidence of construct validity. Due to not providing a priori hypotheses, the results of Zhang [23, 24] were rated as indeterminate.…”

“…Patients with higher Oberst scores had greater care satisfaction.SufficientFairArraras et al, 2009 [22]Low vs. high score on item investigating intention to recommend the hospital or ward to othersSignificant differences in all IN-PATSAT32 areas except nurse availability. Patients with higher intention to recommend the hospital or ward had greater care satisfaction.SufficientFairZhang et al, 2014 [23]Patients < 58 years vs. patients ≥ 58 yearsPatients < 58 years scored significantly higher than patients ≥ 58 years, except on nurse availability and hospital comfortIndeterminatePoorZhang et al, 2014 [23]Patients who finished lower than compulsory education vs. patients who finished compulsory or higher educationPatients who had finished compulsory education scored significantly higher than patients who had not finished compulsory education.IndeterminatePoorZhang et al, 2015 [24]Patients who finished lower than compulsory education vs. patients who finished compulsory or higher educationPatients who had finished compulsory education scored significantly higher on technical skills, interpersonal skills, information provision, and availability of both doctors and nurses. Effect sizes were small (< .50) in for all scales.IndeterminatePoorZhang et al, 2015 [24]Patients with metastatic vs. non-metastatic tumorsPatients with metastatic tumors scored significantly higher on nurses’ conduct, other hospital staffs’ interpersonal skills information provision scales.…”

“…Patients with higher intention to recommend the hospital or ward had greater care satisfaction.SufficientFairZhang et al, 2014 [23]Patients < 58 years vs. patients ≥ 58 yearsPatients < 58 years scored significantly higher than patients ≥ 58 years, except on nurse availability and hospital comfortIndeterminatePoorZhang et al, 2014 [23]Patients who finished lower than compulsory education vs. patients who finished compulsory or higher educationPatients who had finished compulsory education scored significantly higher than patients who had not finished compulsory education.IndeterminatePoorZhang et al, 2015 [24]Patients who finished lower than compulsory education vs. patients who finished compulsory or higher educationPatients who had finished compulsory education scored significantly higher on technical skills, interpersonal skills, information provision, and availability of both doctors and nurses. Effect sizes were small (< .50) in for all scales.IndeterminatePoorZhang et al, 2015 [24]Patients with metastatic vs. non-metastatic tumorsPatients with metastatic tumors scored significantly higher on nurses’ conduct, other hospital staffs’ interpersonal skills information provision scales. Effect sizes were small (< .50) except for nurses’ interpersonal skills (− .55), nurses’ information provision (− .57), and nurses’ availability (− .51).IndeterminatePoorZhang et al, 2015 [24]Patients with > 2 months diagnostic time vs. patients with < 2 months diagnostic timePatients with > 2 months diagnostic time scored significantly higher on nurses’ conduct, other hospital staffs’ interpersonal skills information provision scales.…”