2005
DOI: 10.1109/tsmca.2005.850587
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Validating Human–Robot Interaction Schemes in Multitasking Environments

Abstract: The ability of robots to autonomously perform tasks is increasing. More autonomy in robots means that the human managing the robot may have available free time. It is desirable to use this free time productively, and a current trend is to use this available free time to manage multiple robots. We present the notion of neglect tolerance as a means for determining how robot autonomy and interface design determine how free time can be used to support multitasking, in general, and multirobot teams, in particular. … Show more

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Cited by 213 publications
(199 citation statements)
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“…The key indicator in such systems is the fan-out of a Human-agents team as defined by Olsen and Wood in [37], [38] to be the number of agents that a Human can control simultaneously. The examples, found in literature, deal mainly with Human-multiple robot interaction/control [23], [39]. In this context the fan-out for a Human/robots team can reach 18 homogenous robots [40].…”
Section: B the Human/multi-agent System Interaction Issuementioning
confidence: 99%
“…The key indicator in such systems is the fan-out of a Human-agents team as defined by Olsen and Wood in [37], [38] to be the number of agents that a Human can control simultaneously. The examples, found in literature, deal mainly with Human-multiple robot interaction/control [23], [39]. In this context the fan-out for a Human/robots team can reach 18 homogenous robots [40].…”
Section: B the Human/multi-agent System Interaction Issuementioning
confidence: 99%
“…is the ConCo conformance curve; τ is a window of time over which the measure is taken ConCo 3.6 Neglect Tolerance: Neglect and Interaction Times Neglect tolerance refers to the frequency and duration of human-robot interactions required for the robot to maintain acceptable performance for a given system (Crandall, Goodrich, Olsen, & Nielsen, 2005). In its simplest form, neglect tolerance is modeled by neglect time (the average amount of time the robot can be ignored by the operator before its performance drops below some threshold) and interaction time (the average duration of a single human-robot interaction) .…”
Section: Name Category Definition Descriptionmentioning
confidence: 99%
“…Crandall, Cummings, and Mitchell [7], [8] have introduced "fan-out" models to estimate the maximum number of robots a single operator can supervise in a given SHMR context. These estimates are based on neglect time (NT), the time a robot may be neglected before its performance falls below a predetermined threshold; interaction time (IT), the time a operator needs to interact with a robot to restore its performance to an above threshold level; wait time attention (WTA), the time required for the operator to notice that the robot requires maintenance; and wait time queue (WTQ), the delay in interacting with the robot when other robots require maintenance at the same time.…”
Section: B Cognitive Modelmentioning
confidence: 99%