DOI: 10.11606/t.12.2023.tde-12042024-170638
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Vale a pena vozear? Um estudo sobre a percepção de efetividade dos mecanismos de voz no setor bancário brasileiro

Michele Ruzon Kassem

Abstract: RUZON, M. K. (2023). Is it worth voicing? A study on the perception of effectiveness of voice mechanisms in the Brazilian banking sector. (Thesis).

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