“…For instance, Fombrun and Shanley (1990), Brammer and Millington (2004) and Williams and Barrett (2000) all demonstrate how corporate philanthropy contributes to the enhancement of a firm's overall reputation, whilst others show how satisfying employees' claims and other proactive treatment of diversity issues enhances a firm's overall reputation (Turban and Greening, 1997). Williams and Barrett (2000) show that corporate philanthropy and social activities can lessen the damaging effects on corporate reputation of certain criminal activities and 'bad' behaviours (e.g., violations of employee safety standards, OSHA, EPA, criminal misconduct as well as product recalls) (Davidson et al, 1994;Dranove and Olsen, 1994;Frooman, 1997). Firms increasingly rely on a good CSP reputation to enhance, protect or repair their overall corporate image (Dowling, 2004;Fombrun and Riel, 2004;Orlitzky et al, 2003;Turban and Greening, 1997).…”