Abstract:Background
Mobile apps facilitate access to patient portals and interaction with their healthcare providers. The COVID-19 pandemic accelerated this trend globally, but little evidence exists on patient portal usage in the Middle East, where internet access and digital literacy are limited. Our study aimed to explore how users utilize a patient portal through its related mobile app (MyChart by EPIC).
Methods
We conducted a cross-sectional survey of MyChart users recruited from a tertiary care center in Lebano… Show more
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