Usuários idosos e sua relação com celulares: RBSe as contribuições e oportunidades para o Design

Abstract

Elderly present a decrease in their regenerative capacity, characterizing new demands and needs, especially during the interaction with the technological systems. Some cell phones were developed to serve these users, but the elderly-cell phone interaction depends on the scientific production of different areas of knowledge. The present study aimed to understand the state of the art on the main problems encountered in the interaction between elderly and cell phones, applying a Systematic Mapping Review (SMR). Searches were carried out in 03 electronic databases, and 98 references were collected, which, after applying criteria and filters, 22 important studies were analyzed. The results answered the research question and the objectives; and pointed out several physical, cognitive and emotional problems, which represents an important argument and an expressive contribution to scientific studies in the area of Design and User Experience.