Service Design Practices for Healthcare Innovation 2022
DOI: 10.1007/978-3-030-87273-1_10
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Using the Principles of the Holistic Wellness Concept in Designing and Developing Hospital Services: Case of Pärnu Hospital, Rehabilitation and Well-Being Centre

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“…According to [27], no matter how easy or complex a situation may be, if medical personnel do not respond in a timely manner, the health of patients is put in question and is no longer secure. Healthcare professionals are indispensable for the health and well-being of the patient [28]. Figure 1 demonstrates the problem that can arise from a static approach to human resource management.…”
Section: Introductionmentioning
confidence: 99%
“…According to [27], no matter how easy or complex a situation may be, if medical personnel do not respond in a timely manner, the health of patients is put in question and is no longer secure. Healthcare professionals are indispensable for the health and well-being of the patient [28]. Figure 1 demonstrates the problem that can arise from a static approach to human resource management.…”
Section: Introductionmentioning
confidence: 99%