Using the fuzzy analytic network process (ANP) for Balanced Scorecard (BSC): A case study for a manufacturing firm

Yüksel, İhsan; Dağdeviren, Metin

doi:10.1016/j.eswa.2009.06.002

Cited by 183 publications

(102 citation statements)

References 23 publications

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“…The analytic network process (ANP) technique was proposed by Saaty (1996) to overcome the problem of interrelation among criteria or alternatives, and it has been successfully applied in many multi-criteria decision-making problems (Karsak et al, 2003;Yüksel and Dagdeviren, 2010). However, for problems such as the one posed by this study, i.e., those associated with incomplete information and subjective uncertainties, it can be difficult to quantify the precise ratio of weights for the different criteria used in each area.…”

Section: Introductionmentioning

confidence: 99%

Citric acid and ethylene diamine tetra-acetic acid as effective washing agents to treat sewage sludge for agricultural reuse

et al. 2015

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Section: Introductionmentioning

confidence: 99%

Citric acid and ethylene diamine tetra-acetic acid as effective washing agents to treat sewage sludge for agricultural reuse

et al. 2015

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“…En los últimos años un aumento de la aplicación del ANP se evidencia en la producción científica; algunos ejemplos se pueden apreciar en Wang et al (2006), Yüksel & Dagdeviren (2010), Hernández et al (2010), Hsu et al (2011) y Lee et al (2011, todos estos en diferentes áreas del conocimiento lo que da idea del éxito que ha tenido esta herramienta a nivel mundial. Según Lakatos & Marconi (1986), el problema de pesquisa se relaciona al análisis de un tema o laguna del conocimiento que todavía no tiene solución.…”

Section: Métodos Multi-criteriounclassified

Procedimiento para la evaluación del desempeño ambiental: aplicación em el sector energético cubano

et al. 2015

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Abstract:The present article proposes a structured approach to assessing environmental performance through a procedure that establishes a course of action to complete the evaluation of corporate environmental performance, integrating environmental indicators that respond to major policies and strategies. The Resumen: El artículo propone un abordaje estructurado para evaluar el desempeño ambiental a través de un procedimiento que establece una línea de acción para realizar la evaluación del desempeño ambiental de empresas cubanas, integrando indicadores ambientales que responden a las principales políticas y estrategias. La propuesta tiene como objetivo presentar contribuciones teóricas para la evaluación del desempeño ambiental empresarial en el entorno de Cuba, para complementar la evaluación con medidas de resultados del desempeño ambiental y garantizar la eficacia de las políticas, estrategias y metas. La propuesta surge de la carencia de instrumentos metodológicos que permitan la selección, agrupamiento, integración y evaluación de indicadores ambientales que permitan evaluar el desempeño ambiental garantizando la eficacia de las políticas, estrategias y metas. El procedimiento facilita la selección de indicadores ambientales tomando como base las estrategias y principales cuestiones ambientales, modelos de integración y herramientas tales como ISO 14031, el Balanced Scorecard (BSC) y métodos para la toma de decisiones multicriterio, específicamente el Analytic Network Process. También se propone en el trabajo la obtención de un valor único de desempeño ambiental global, con base en el nivel de cumplimiento de las metas y los indicadores ambientales definidos inicialmente. Para la validación del procedimiento se aplicó en cuatro pequeñas y medianas centrales eléctricas, donde además de evaluar el desempeño ambiental, fue posible identificar los puntos críticos y oportunidades de mejora para re direccionar los esfuerzos y resolver los principales puntos críticos. Apoyo financiero: Parte de esta investigación esta soportada por el proyecto "Desarrollo de herramientas informáticas para soportar la gestión del desarrollo sustentable y el Cambio Climático en territorios y ecosistemas cubanos" (código P211LH001013), perteneciente al programa nacional, Cambio Climático en Cuba: impactos, mitigación y adaptación de la Agencia de Medio Ambiente.

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“…Advantageously ANP considers the interdependencies among criteria, sub-criteria and determinants. Fuzzy ANP-based BSc approaches are reported in Tseng (2010) and Yüksel and Dağdeviren (2010). Interpretive structural modelling and ANP are used in the development of BSc (Thakkar et al 2006).…”

Section: Balanced Scorecard and Its Variants For Performance Measurementmentioning

confidence: 99%

“…These are found to be 25%, 17%, 20%, 13% and 25% respectively. The following realistic technique (Yüksel and Dağdeviren 2010) is considered to obtain the preference weights of the super decision matrix. This procedure is followed throughout this paper in order to compute the preference weights of the super decision matrices (Tables 2 & 3 …”

Section: Normalised Weight For Constructs and Sub-constructsmentioning

confidence: 99%

Green supply chain performance measurement using fuzzy ANP-based balanced scorecard: a collaborative decision-making approach

Bhattacharya

Mohapatra

Kumar

et al. 2013

Production Planning & Control

219

112

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Abstract:The purpose of this paper is to delineate a green supply-chain performance measurement framework using an intra-organisational Collaborative Decision-Making (CDM) approach. A fuzzy-Analytic Network Process (ANP) based Green Balanced Scorecard (GrBSc) has been used within the CDM approach. CDM aids in arriving at a consistent, accurate and timely data flow across all cross-functional areas of a business thereby providing real-time information for the evaluation, control and improvement of processes, products and services so as to meet both business objectives and rapidly changing customer needs. A green causal relationship is established and linked to the fuzzy-ANP approach. The causal relationship involves organisational commitment, eco-design, green supply-chain process, social performance and sustainable performance constructs. Subconstructs and sub-sub-constructs are also identified and linked to the causal relationship to form a network. The fuzzy-ANP approach suitably handles the vagueness of the linguistics information of the CDM approach. The CDM approach is implemented in a UK-based carpet manufacturing firm. The performance measurement approach, in addition to the traditional financial performance and accounting measures, aids in making decisions of the firm in regard to the overall organisational goals. The implemented approach assists the firm in identifying further requirements of the collaborative data across the supply-chain and information about customers and markets. Overall, the CDM-based GrBSc approach assists managers in deciding if the suppliers' performances meet the industry and environment standards and the human resource is effective.

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Using the fuzzy analytic network process (ANP) for Balanced Scorecard (BSC): A case study for a manufacturing firm

Cited by 183 publications

References 23 publications

Citric acid and ethylene diamine tetra-acetic acid as effective washing agents to treat sewage sludge for agricultural reuse

Citric acid and ethylene diamine tetra-acetic acid as effective washing agents to treat sewage sludge for agricultural reuse

Procedimiento para la evaluación del desempeño ambiental: aplicación em el sector energético cubano

Green supply chain performance measurement using fuzzy ANP-based balanced scorecard: a collaborative decision-making approach

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