Using the cloud for records storage: issues of trust

McLeod, Julie; Gormly, Brianna

doi:10.1007/s10502-017-9280-5

Cited by 12 publications

(11 citation statements)

References 19 publications

(17 reference statements)

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“…Models for assessing and monitoring the economic viability and sustainability of cloud storage services should be seriously considered, since these issues are key to trusting in cloud storage services and in service providers to give a fair deal and continue to uphold their agreement. 41 Despite research into the value and development of models, there is little published evidence of their application in practice. The study discussed here helps to fill that gap.…”

Section: Discussionmentioning

confidence: 99%

“…28 That portion of the survey aimed to answer the final research question regarding issues of trust in cloud storage, a full discussion of which is beyond the scope of this article and addressed elsewhere. 29 …”

Section: Relevant Previous Research On Modelling Cloud Storage Costsmentioning

confidence: 99%

“…Testing would need to consider other related factors such as issues of trust in the ongoing viability and sustainability of cloud services, which also emerged from our study. 39 This might feed back into research and lead to further development of costing models based on real data, together with recommended strategies for monitoring and re-modelling costs at appropriate intervals. Such work would help information professionals to position themselves more effectively, establish more effective partnerships, and become more actively involved in the decision-making process.…”

Section: Lessons Learnedmentioning

confidence: 99%

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Records storage in the cloud: are we modelling the cost?

McLeod

Gormly

2018

Archives and Manuscripts

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Cloud services are increasingly seen as a flexible strategy for platform, infrastructure and software. Given the cloud's claimed economic benefits archives and records professionals are now using cloud services for the storage of digital records and data. However, in determining whether or not to use the cloud for records and/or data storage, what models are available to them for estimating the cost and the medium to long-term financial implications for their organisations? This article identifies models available for estimating cloud storage costs and presents the results of an international survey into their use in the decision-making process with a series of real-use case examples illustrating their value. The study highlights a series of important implications for archivists and records managers. These include the importance and challenges of using the models, their lack of widespread use, their adequacy, and the multiple players who should be involved in their application and development. Archivists and records managers need greater awareness and understanding of the models so they can play a central role in the cloud storage decision-making process and in the development of more effective costing models. IntroductionCloud services are increasingly seen as a flexible strategy for platform, infrastructure and software services. Indeed, International Data Corporation anticipates worldwide expenditure "on off-premises cloud IT infrastructure will experience a five-year compound annual growth rate … of 14.2%, reaching $48.1 billion in 2020", by which time the total spend on cloud IT infrastructure (both on and off-premises) will exceed the spend on non-cloud IT infrastructure.

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Section: Discussionmentioning

confidence: 99%

Section: Relevant Previous Research On Modelling Cloud Storage Costsmentioning

confidence: 99%

Section: Lessons Learnedmentioning

confidence: 99%

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Records storage in the cloud: are we modelling the cost?

McLeod

Gormly

2018

Archives and Manuscripts

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“…According to Richards (2014), cloud records storage is a form of IT provision that treats computing as a set of services that can be purchased on demand through networks. McLeod and Gormly (2017) argue that organisations cannot avoid working in the cloud because records are being stored in the cloud, either by design or by default. This issue of cloud records storage becomes the most important concern for archivists and records managers.…”

Section: Background and Context Of The Studymentioning

confidence: 99%

Creation and storage of records in the cloud by Zimbabwe Open University

2021

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This study investigated the challenges and prospects of creating and storing records in the cloud by Zimbabwe Open University in Zimbabwe. Like other universities in Zimbabwe, the university adopted Education 5.0 advocated by the government in 2019. Consequently, the university came up with innovation hubs and industrial parks that became centres for records creation. Keeping all records in the computer without appropriate backups and servers has consequences such as losing vital records. Organisations around the world use cloud computing increasingly to address records storage and disposal. Adoption of cloud computing services carries with it cost implications, and legal and ownership challenges as the virtualised environments are hosted and managed by third parties. The objective of this study was to examine the management, operational, legal and technical issues surrounding the storage of records in the cloud, and the implications for their trustworthiness and authenticity. The study adopted a qualitative research design and drew data from interviews with key participants. Qualitative data were organised into broad themes and the content reported in narrative form. The study found that Zimbabwe Open University is not using cloud computing services effectively and is in the trial phase of cloud computing. It further found that there was a lack of collaboration between the information and communication technology and the records management units as the university decided to move to the cloud on a full-scale basis. The study recommends that the university should first address the management, operational, legal and technical issues surrounding the storage of records in the cloud before implementing the complete use of the cloud. The study deepens the understanding of cloud computing in the management of records at the university, and other state universities in Zimbabwe can use this study to deal with the management of records in the cloud.

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“…There is a growing interest in the implementation of cloud storage services which exposes university libraries to a new set of threats and vulnerabilities. McLeod and Gormly [13] concluded that if cloud service providers are to be used, their security, viability, sustainability, and trustworthiness must be paramount.…”

Section: Introductionmentioning

confidence: 99%

Developing a Cloud Computing Framework for University Libraries

Owusu-Ansah¹,

Budu²,

Budu³

2021

E-Services

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Our understanding of the library context on security challenges on storing research output on the cloud is inadequate and incomplete. Existing research has mostly focused on profit-oriented organizations. To address the limitation within the university environment, the paper unravels the data/information security concerns of cloud storage services within the university libraries. On the score of changes occurring in the libraries, this paper serves to inform users and library managers of the traditional approaches that have not guaranteed the security of research output. The paper is built upon the work of Shaw and the cloud storage security framework, which links aspects of cloud security and helps explain reasons for university libraries moving research output into cloud infrastructure, and how the cloud service is more secured. Specifically, this paper examined the existing storage carriers/media for storing research output and the associated risks with cloud storage services for university libraries. The paper partly fills this gap by a case study examination of two (2) African countries' (Ghana and Uganda) reports on research output and cloud storage security in university libraries. The paper argues that in storing university research output on the cloud, libraries consider the security of content, the resilience of librarians, determining access levels and enterprise cloud storage platforms. The interview instrument is used to collect qualitative data from librarians and the thematic content analysis is used to analyze the research data. Significantly, results show that copyright law infringement, unauthorized data accessibility, policy issues, insecurity of content, cost and no interoperable cloud standards were major risks associated with cloud storage services. It is expected that university libraries pay more attention to the security/ confidentiality of content, the resilience of librarians, determining access levels and enterprise cloud storage platforms to enhance cloud security of research output. The paper contributes to the field of knowledge by developing a framework that supports an approach to understand security in cloud storage. It also enables actors in the library profession to understand the makeup and measures of security issues in cloud storage. By presenting empirical evidence, it is clear that university libraries have migrated research output into cloud infrastructure as an alternative for continued storage, maintenance and access of information.

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Using the cloud for records storage: issues of trust

Cited by 12 publications

References 19 publications

Records storage in the cloud: are we modelling the cost?

Records storage in the cloud: are we modelling the cost?

Creation and storage of records in the cloud by Zimbabwe Open University

Developing a Cloud Computing Framework for University Libraries

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