“…The long-term survival of the organisation is a function of competitive advantage, which results in a difference in value over its competitors [13]. It directs the focus on to the decisions and conditions that can be controlled in the present by keeping the uncontrollable future conditions in mind [14] & [15], as illustrated in Figure 2. Moll & Kruger [15] refer to business transformation as the step between design and operation; but for the purpose of this study, implementation is used as the step to transform design into operation.…”