Using Technology and Gamification as a Means of Enhancing Users’ Experience at Cultural Heritage Sites

Bugeja, Mark; Grech, Elaine Marie

doi:10.1007/978-3-030-36107-5_4

Cited by 10 publications

(7 citation statements)

References 42 publications

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“…Furthermore, digitization is a first step to the virtualization of the cultural heritage (Kostadinova, 2020), which is made accessible to the larger public and is not affected by physical constraints (Ciurea & Filip, 2019). Virtualization increases the responsiveness of cultural institutions to the demand of new categories of visitors, answering to their edutainment needs by encapsulating cultural heritage in digital tools and web‐based applications (Bugeja & Grech, 2020). In sum, it is hypothesized that:Hypothesis The museums and cultural institutions' propensity to augment the physical visitors' experience mediates the implications of digitization on museums' attractiveness, so that the effects of the former on the latter are enhanced . Hypothesis The museums and cultural institutions' readiness to implement digital services targeted to virtual visitors mediates the implications of digitization on museums' attractiveness, so that the effects of the former on the latter are enhanced .…”

Section: Conceptual Backgroundmentioning

confidence: 99%

Section: Conceptual Backgroundmentioning

confidence: 99%

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Enhancing museums' attractiveness through digitization: An investigation of Italian medium and large‐sized museums and cultural institutions

Palumbo

2021

Journal of Tourism Research

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The Covid-19 pandemic put the museums' viability under stress, with national and supranational policies imposing closures and restricting the number of admitted visitors. Digitization enables cultural institutions to overcome such constraints, prompting innovative service delivery models. However, evidence on digitization's implications on organizational attractiveness (OA) is scant. Taking a retrospective approach, the article proposes a parallel mediation analysis to shed some light on the effects of digitization on museums' attractiveness. Findings suggest that digitization enhances OA directly and indirectly, via the delivery of digital services to physical visitors. Furthermore, digitization allows museums to meet the virtual visitors' expectations, enriching the cultural service offering.

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Section: Conceptual Backgroundmentioning

confidence: 99%

Section: Conceptual Backgroundmentioning

confidence: 99%

Enhancing museums' attractiveness through digitization: An investigation of Italian medium and large‐sized museums and cultural institutions

Palumbo

2021

Journal of Tourism Research

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“…In this context, some interesting activities for involving the community and disseminating information, have already been implemented, through the creation of a virtual reconstruction of the site in its original facies accompanied by a narration of the history and culture of the Pentri Samnites [115]. In order to follow and understand the evolution of degradation/disruption phenomena, gamification and visitor engagement processes should be further promoted [116,117], exploiting the advantages of crowdsensing. In this way the set of images can be enlarged along with the others probability of collecting representative photographs of the asset resulting in improved virtual reconstructions supporting the documentation and conservation of the area of interest.…”

Section: Discussionmentioning

confidence: 99%

Conservation and Enhancement of the Pietrabbondante Archaeological Site between History, Geology and Emerging Crowd-Based Digital Technologies

Marra

Fabbrocino

2022

Heritage

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Attention to the condition assessment and conservation of cultural heritage is increasing due to growing sensitivity to the preservation of the built and natural environment and awareness of the risks associated with natural hazards. In this context, a comprehensive approach to the conservation and valorization of cultural heritage requires the combined action of different skills to achieve reliable assessment of the conditions of valuable assets and sites based on qualitative and quantitative indicators. This paper explores the issues of conservation and sustainable management of archaeological sites, considering humanistic and technical aspects. It reviews the current rules and practices concerning the maintenance and administration of archaeological heritage and outlines the implementation of a novel procedure, based on low-cost tools, to assess and describe the current condition of archaeological assets. Specific attention is paid to the interaction between experts and researchers operating in both humanistic and technical fields and to the knowledge and data contribution available on modern web-based platforms to implement reliable and low-cost data acquisition for the development of worthwhile plans for the conservation and enhancement of cultural heritage. The Samnite complex of Pietrabbondante, Molise, South Italy, is employed to apply and check the proposed tools in the real world.

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“…Journal Articles [67][68][69][70][71][72][73][74][75][76][77][78][79][80][81][82][83][84][85]. Book chapters [86][87][88][89][90][91][92]. Regarding the publications with the most citations within the dataset (metadata provided by the indexation platforms), Deggim, et al from 2017 titled "Segeberg 1600-reconstructing a historic town for virtual reality visualization as an immersive experience" [17] is the most cited.…”

Section: Type Of Publication Publicationsmentioning

confidence: 99%

A Systematic Literature Review of Gamification in/for Cultural Heritage: Leveling up, Going Beyond

Marques,

Pedro,

Araújo

2023

Heritage

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Because of the possibilities that it opens for a variety of fields and practices, gamification has increasingly garnered significant attention. This has put it at the forefront of many significant debates around its applicability and implications. In the case of its application to cultural heritage, although there is much trailblazing to do, the body of work has been growing and the field is gaining its maturity. As such, this paper aims to take stock of the directions the field has been moving towards—to provide orientation for future work and projects that are yet to be developed. To do this, the paper aims to map out the publications in the field of gamified cultural heritage, by conducting a broader and systematic literature review. The study has found that, with regards to who the main actors with publications in the field are, a prominence of European institutions and networks, namely from Italy, Greece and the United Kingdom, can be observed. Regarding what heritage is being gamified and for what purpose, the study found a prominence of focus on historical, architectural and archeological heritage values and a very significant focus on gamification being used for motivation/engagement and for creativity enhancement. When looking at the gamification design dimensions that are given prevalence, intrinsic motivation seems to be prioritized, and, with regards to the observed target publics, tourists and visitors and seem to prevail in gamified heritage projects, with children as a specific group coming in second. Regarding technologies and tools being used, Mobile Applications, Augmented Reality (AR) and Virtual Reality (VR) are particularly prevalent. Regarding mentioned future orientations, the study found that a vast majority of papers are self-contained, both in scope of work and discussion, with most of those that do mention future directions indicating continuation and/or expansion of their specific project.

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Using Technology and Gamification as a Means of Enhancing Users’ Experience at Cultural Heritage Sites

Cited by 10 publications

References 42 publications

Enhancing museums' attractiveness through digitization: An investigation of Italian medium and large‐sized museums and cultural institutions

Enhancing museums' attractiveness through digitization: An investigation of Italian medium and large‐sized museums and cultural institutions

Conservation and Enhancement of the Pietrabbondante Archaeological Site between History, Geology and Emerging Crowd-Based Digital Technologies

A Systematic Literature Review of Gamification in/for Cultural Heritage: Leveling up, Going Beyond

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