Using System Expectations to Manage User Interactions

Martins, Filipe; Mendes, Ana Cristina; Pardal, Joana Paulo; Mamede, Nuno J.; Neto, João Paulo

doi:10.1007/978-3-540-85980-2_29

Cited by 2 publications

(2 citation statements)

References 5 publications

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“…It can be recovered in the future by including the domain specific knowledge in the dynamic configuration of the Interpretation and Generation managers as suggested by Paulo Pardal (2007) An example of this process is the splitting of the parser specific code into several parsers: some domain-dependent, some domainindependent, while creating a mechanism to combine them in a configurable chain (through a pipes and filters architecture). This allows the building of smaller data-type specific parsers that the Interpretation Manager selects to achieve the best parsing result, according to the expectations of the system (Martins et al, 2008). These expectations are created according to the assumption that the user will follow the mixed-initiative dialogue flow that the system "suggests" during its turn in the interaction.…”

Section: Domain Dependent Codementioning

confidence: 99%

Reengineering a domain-independent framework for spoken dialogue systems

Martins

Mendes

Viveiros

et al. 2008

Software Engineering, Testing, and Quality Assurance for Natural Language Processing on - SETQA-NLP '08

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Our work in this area started as a research project but when L 2 F joined TecnoVoz, a Portuguese national consortium including Academia and Industry partners, our focus shifted to real-time professional solutions. The integration of our domain-independent Spoken Dialogue System (SDS) framework into commercial products led to a major reengineering process. This paper describes the changes that the framework went through and that deeply affected its entire architecture. The communication core was enhanced, the modules interfaces were redefined for an easier integration, the SDS deployment process was optimized and the framework robustness was improved. The work was done according to software engineering guidelines and making use of design patterns.

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Section: Domain Dependent Codementioning

confidence: 99%

Reengineering a domain-independent framework for spoken dialogue systems

Martins

Mendes

Viveiros

et al. 2008

Software Engineering, Testing, and Quality Assurance for Natural Language Processing on - SETQA-NLP '08

Self Cite

View full text Add to dashboard Cite

show abstract

“…It is frame-based: every domain is described by a frame, composed by domain slots that are filled with user requests until a service can be executed [9]. Recently, when creating two new telephone-based services (home banking and a personal assistant) DIGA's team faced several engineering challenges that lead to significant changes in the previous architecture [10,11].…”

Section: Introductionmentioning

confidence: 99%

Starting to cook a tutoring dialogue system

Martins

Pardal

Franqueira

et al. 2008

2008 IEEE Spoken Language Technology Workshop

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This paper presents a system that helps you cook a recipe through a spoken dialogue tutoring session. We report our experience while creating the first version of a tutoring dialogue system that helps the user cook a selected dish. Having a working framework to support us with the creation of the cooking assistant, the main challenge we faced was the change of paradigm: instead of the system being driven by the user, the user is instructed by the system. The result is a system capable of dictating generic contents to the user. On top of it, the system can be used in several domains where the goal is not the replacement of the user but providing some assistance while (s)he performs some procedural task.

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Using System Expectations to Manage User Interactions

Cited by 2 publications

References 5 publications

Reengineering a domain-independent framework for spoken dialogue systems

Reengineering a domain-independent framework for spoken dialogue systems

Starting to cook a tutoring dialogue system

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