Using System Engineering Approach to Implement Value Stream Mapping (VSM) Tool in Manufacturing Service Environment

Abstract

Value Stream Mapping (VSM) is the one of the techniques used in lean manufacturing; it is a method of visually mapping a product’s production path (including materials and information) from door-to-door. Value Stream Mapping can serve as a starting point to help managers, engineers, suppliers and customers recognize waste and identify its causes. Traditionally VSM tool is used in manufacturing environment. In this study it has been applied for the distribution system. This study is conducted on a distribution company delivering automotive parts to the customers in and around Las Vegas. The primary objective of this system engineering approach is to create the present and future state Value Stream Mapping for a small sampling of three different categories of parts based on average monthly usage from the time they arrive on the receiving dock to the time they are placed into the delivery vehicle. In this work the value added and non-value added activities in the distribution process are identified. The future state map has been suggested with a set of short-term and long-term recommendations.