Using social media in disaster management: The perceptions of emergency responders versus the public
Nathan Stolero,
Sahar Elkady,
Leire Labaka
et al.
Abstract:This paper investigates the perceptions of professionals (emergency organizations: authorities and first responders) regarding the usage of social media versus the perceptions of the public regarding their expectations concerning the use of social media in communicating emergencies and disasters. It provides a novel perspective on the alignment between perceptions and expectations in disaster social media usage, delving into the structural constraints and opportunities of current practices. The research incorp… Show more
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