“…The increased reliance on virtual or internet-based services may be a barrier, however. Despite evidence that older adults who use video chat technology have lower rates of depression (Teo, Markwardt, & Hinton, 2019), older adults are also most likely to be without internet access (Statistics Canada, 2019) or the knowledge, skills, and confidence necessary to use emerging technologies effectively, particularly if they are experiencing cognitive decline (Wild et al, 2012). This relative lack of technological efficacy may also contribute to the susceptibility to financial scams and fraud, which have increased since the pandemic, further victimizing those who are lonely and socially isolated (Canadian Anti-Fraud Centre, 2020).…”