Using QFD method for assessing higher education programs: an examination of key stakeholders' visions

Tertiary education and labour market in Slovenia - a case of ISSBS master students' study and employment satisfaction

“…Kostoglou and Paloukis (2007) argued that even before the economic crisis the majority of graduates were not well prepared for real world's working conditions and therefore they could not select jobs related to their educational background. The growing gap between graduate's competences and labour market needs calls upon 'a global' redesigning of the study programmes (Raissi, 2018). This includes teaching and learning methods, learning activities, quality assurance and monitoring processes of assessment and a review of the progression of students towards expected and desired employability skills from enrolment to graduation (Cavanagh et al, 2015;Memiyanty et al, 2010) and nevertheless using the information technology for effective management (Bubel and Cichoń, 2017).…”

The adoption of lean principles and practices: transforming human resources delivery system model

“…The existing literature on lean in higher education institutions (HEIs) has focused primarily on the following three areas: the need, challenges and critical success factors for implementing lean at HEIs (Antony, 2014(Antony, , 2015Balzer et al, 2015Balzer et al, , 2016Barton and Yazdani, 2013;Bateman et al, 2014;Francis, 2014;Svensson et al, 2015), integrating lean in curriculum development and assessment (Bargerstock and Richards, 2015;Dey, 2007;El-Sayed et al, 2011;Emiliani, 2004Emiliani, , 2005Lima et al, 2017;Lorenzetti, 2014;McCrum, 2016;Tatikonda, 2007;Thomas et al, 2017;Warnock and Mohammadi-Aragh, 2016) and cases studies and examples of HEIs that have implemented lean and related philosophies to improve their operational processes in terms of waste reduction, quality and flexibility (Al-Haddad et al, 2018;Buster-Williams, 2009;Comm and Mathaisel, 2005;Doman, 2011;Fisher et al, 2011;Höfer and Naeve, 2017;Krehbiel et al, 2015;Odero, 2017;Pedersen et al, 2015;Thomas et al, 2015;Waterbury, 2015;Raissi, 2018). Several researchers (Balzer et al, 2016;Odero, 2017;Stone, 2012), through an extensive review of the literature, provide an excellent meta-analysis that highlights the major contributions of research of the literature on lean in HEIs.…”