Using QFD method for assessing higher education programs: an examination of key stakeholders' visions

Raissi, Nizar

doi:10.1504/ijmie.2018.10008713

Cited by 3 publications

(6 citation statements)

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“…In some cases, the focus of the articles was on the skills that have to be owned by students in order to reach a level of employability as higher as possible. In these cases, the field involved in the analysis were industrial engineering (Ictenbas & Erylmaz, 2011) and financial accounting (Raissi, 2018). In these cases, the methods used to listen to the voice of customers were composed by questionnaire administrated to students, graduated students and employers (Raissi, 2018), or the analysis of job advertisements (Ictenbas, 2011).…”

Section: Qfd Higher Education and Teaching Methodsmentioning

confidence: 99%

“…In these articles, the identification of the teaching strategies in order to complete the HOW section of the House of Quality in the QFD have been carried out through different methods: focus group composed by students (Chou, 2004), in-depth literature analysis (Ogot & Okudan, 2007;Ezzell, Cudney, Phelps & Mazur, 2016), and the contemporary use of literature review and interviews with the students (Backru, 2018). In the cases of articles focused on the external customers, the teaching strategies have been defined directly by the teachers of analysed courses (Ictenbas & Erylmaz, 2011), or by a QFD team composed by the head of two departments and the director of the institute (Raissi, 2018).…”

Section: Qfd Higher Education and Teaching Methodsmentioning

confidence: 99%

“…In some cases, the students have been involved in this process with questionnaires (Chou, 2004) and with focus groups (Ezzell, Cudney, Phelps & Mazur, 2016). In other cases, the correlations have been decided by the teacher of the course (Backru, 2018;Ictenbas & Erylmaz, 2011;Raissi, 2018).…”

Section: Qfd Higher Education and Teaching Methodsmentioning

confidence: 99%

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Using the Quality Function Deployment Methodology for Effective Planning of Teaching and Learning Processes

Verna¹,

Pizzolitto²

2019

LIMEN - International Scientific-Business Conference - Leadership, Innovation, Management and Economics: Integrated Politics Of

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This paper offers a reflection about the use of Quality Function Deployment (QFD) applied to a university course of accounting. The aim is to classify the most effective teaching methods (teaching strategies) with respect to specific relations: targets (stakeholders' needs)/needs (students' needs). In particular, learning outcomes (LO) are expressed in terms of homogeneity or heterogeneity in learning (at the beginning, underway and outbound) that a class of students shows with respect to the initial target/needs of an accounting course. The study has been carried out through the observation of the learning outcomes of different class of students, in three consecutive years of an accounting course, carried out by the same teacher. The results of the experimentation have demonstrated that specific target/needs are associated, over time, to the same teaching strategies. The continuous process carried out by the teacher about the course design (with the QFD), the managing of education in class, the evaluation/self-evaluation of the educational processes carried out and of the improving/standardization (with the QFD) of the teaching strategies with respect to the initial target/needs of the course, has allowed a classification of the most effective teaching strategies with respect to the evolution over time of the relations target/needs (self-training of the teacher).

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Section: Qfd Higher Education and Teaching Methodsmentioning

confidence: 99%

Section: Qfd Higher Education and Teaching Methodsmentioning

confidence: 99%

See 1 more Smart Citation

Using the Quality Function Deployment Methodology for Effective Planning of Teaching and Learning Processes

Verna¹,

Pizzolitto²

2019

LIMEN - International Scientific-Business Conference - Leadership, Innovation, Management and Economics: Integrated Politics Of

View full text Add to dashboard Cite

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“…8. Finalizing and interpreting the results (Raissi, 2019). The aim of this study is to highlight the expectations of webshop users and draw a parallel with the webshop developer's recommendations.…”

Section: Conceptual Frameworkmentioning

confidence: 99%

“…The matrix gets its name after it aims to use it. Its goal is not to fulfill the whole matrix but to provide optimal solutions to improve the products (Raissi, 2019). The following dimensions facilitate the presentation of the correlation between the customer's requirements and the product attributes.…”

Section: Conceptual Frameworkmentioning

confidence: 99%

Covid-19 Opens New Doors in Building Webshops with Extended 5G Services

Vastag

Eisinger-Balassa²

2022

EJBMR

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This article provides a two-dimensional approach to webshops. Building a webshop was getting more and more popular during Covid-19. With the technological extension of 5G, e-commerce might gain market share. This study aims to determine if there is a huge gap between the user's exceptions and the developer’s experience. Based on the developer’s experience, marketers prefer price-effective, fast, and cliche-based solutions to enter the online market. In contrast, users want to use comfortable, reliable, and userfriendly platforms. The hypotheses are based on this anomaly, and the research seeks to reveal this by providing useful and practical solutions. The House of Quality (HoQ) model was used to gather, compare, and analyse the expectations of multiple stakeholders. The main goal was to identify the main features driving engagement and trust from the consumer’s point of view. The experts’ roles and the idea were also analysed as an essential pillar of the multiple stakeholders. The main variables were presented in the House of Quality (HoQ) model presented the main variables. The study begins with statistical reasoning of the topic’s relevance and continues with defining critical terms. After analysing focus groups and interview results, the data was entered into the HoQ model, and the dimensions were compared. Conclusions and business recommendations were drawn, such as the possible further directions of the research.

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Curriculum design for vocational industrial robotics: the quality function deployment (QFD) approach used in China for vocational course design

et al. 2022

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Using QFD method for assessing higher education programs: an examination of key stakeholders' visions

Cited by 3 publications

References 0 publications

Using the Quality Function Deployment Methodology for Effective Planning of Teaching and Learning Processes

Using the Quality Function Deployment Methodology for Effective Planning of Teaching and Learning Processes

Covid-19 Opens New Doors in Building Webshops with Extended 5G Services

Curriculum design for vocational industrial robotics: the quality function deployment (QFD) approach used in China for vocational course design

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